Job Description for Crew Members
Reports To: Restaurant General Manager
Job Summary: Crew member will have 3 main responsibilities: Customer service, Food Preparation and Restaurant cleanliness & hygiene, Crew member will be expected to provide customer with quick and accurate service and show sensitivity to individual needs both from behind the till as well as in the dining area.
Department: Business Operations
FT/PT Description: Full Time & Part time
Duties & Responsibilities:
· Maintains food safety standards in the restaurant by following the correct procedures along with health and safety standards.
· Prepare food as per the specifications/build and with accuracy.
· Clean and maintain designated areas as and when required.
· Resolve customer complaints by assisting them/ escalating the issue to on floor manager.
· Greet customers as they enter, be hospitable during their visit, assist them in ordering & service and thank them for business as they leave the restaurant.
· Flexible to work in all restaurant areas including kitchen, service, backroom, lobby, drive thru, Cash counter etc.
· Carry out detail cleaning tasks as and when designated by floor managers
· Be friendly, respectful and show positive attitude towards your co- workers.
· Perform housekeeping duties to keep the restaurant and equipment clean.
· Provide fast and timely service of food to guests following all McDonald’s procedures.
· Always be ready to take feedback positively and work on the opportunities.
· Get trained in all the areas of restaurant in order to provide exceptional QSC&V to the customers.
· Be a part of the department team and drive the department responsibilities on floor as assigned.
Qualifications Required:
Diploma or +2 from any recognized university (Age 18 & above)
Skills Required:
· Communication Skills
· Customer Service Skills
· Time Management Skills
· Physical Stamina
· Attention to detail
Source: Westlife Foodworld careers — Read the original posting and apply
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