Job Description
Business & Processes:
· To Enhance the skill level of Channnel Partner Technicians (L0, L1, L2 & L3)
· To Enhance the skill level of Channnel Partner Executives (Basic Level & Advanced Level Training)
· To Provide AL product Familiarisation Program for Customers ( STU,KAM,MITR Mech & Supplier Courses)
· To Enhance the Skill Level of Internal Stakeholders (AL – DET , GET & Laterals )
· Upkeep the Training Aids & Documentation For Conduct the Training.
· Maintain the Course File and Documentation under the IATF 16949 Audit Compliance.
People Excellence:
· Knowledge upgradation of New Products & Field issues and there by increase the Training Effectiveness.
· Collaborate with cross-functional teams to address technical issues ,the resolve customer complaints.
· Explain the safety protocols and compliance standards within the Chennel Partners to ensure a secure working environment.
Market Intelligence:
· Ensure the Training Content on Advanced Electronics, alternative Fuels and keep update the Channel Partners during the Training
· Adhering on Emission Norms and Environmental Standard compliance.
Source: Ashok Leyland careers — Read the original posting and apply
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