Utilities Lead - ADMS, GIS, Maximo, CC&B

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.\nInfosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Responsibilities

About the job:

Step into a role where quality engineering directly strengthens the reliability of essential utility services. As a Quality Engineering Lead, you will partner with cross-functional teams to ensure enterprise platforms and operational systems—from GIS and asset management to SCADA and customer information—deliver consistent, compliant, and high-performing outcomes. You’ll help shape test strategy, guide automation efforts, and drive quality practices that support regulatory expectations and customer trust. This is a collaborative environment where your leadership will influence how teams plan, validate, and release critical capabilities across utilities technology landscapes. If you enjoy bringing structure to complex systems, mentoring others, and turning quality insights into measurable improvements, this role offers the opportunity to make a meaningful impact while growing your expertise across modern utility platforms.

Key Responsibilities:

Quality Strategy & Leadership

• Lead quality engineering activities across utilities platforms, ensuring consistent test practices and measurable quality outcomes.
• Define test strategy, scope, and approach aligned to delivery timelines and regulatory compliance needs.
• Mentor testers and collaborate with developers, business analysts, and operations teams to embed quality early in the lifecycle.

Test Planning & Execution

• Create and maintain test plans, test cases, and traceability for GIS, Maximo, SAP DMS, CC&B/CIS, and SCADA-integrated workflows.
• Execute functional, integration, regression, and end-to-end testing across enterprise and operational technology touchpoints.
• Validate data integrity and process flows across systems such as 3GIS/MapInfo, IBM Maximo, and SAP DMS.

Automation & Defect Management

• Drive automation testing initiatives (including Finacle-IVS automation testing practices where applicable) to improve coverage and release confidence.
• Manage defect lifecycle: triage, prioritization, root-cause collaboration, and verification of fixes with clear reporting to stakeholders.

Compliance & Operational Readiness

• Ensure testing supports utilities regulatory compliance by validating controls, auditability, and documentation readiness.
• Support release readiness by coordinating test sign-offs, test evidence, and quality metrics for go-live decisions.

Minimum Qualifications:

• Bachelor of Engineering.
• 3–8 years of experience in quality engineering, including leading test execution and coordinating QA activities across teams.
• Hands-on experience testing enterprise platforms and integrations involving GIS tools (MapInfo Professional and/or 3GIS).
• Working knowledge of IBM Maximo and its business processes

Technical requirements

Strong experience in Manual and Functional Testing within Utility domain applications.

Hands-on testing experience in one or more of the following:

ADMS (Advanced Distribution Management System) such as Schneider Electric ADMS, GE GridOS, Oracle NMS.

Oracle CC&B (Customer Care & Billing) including billing, meter-to-cash, customer account management, payments, collections, and service orders.

GIS (Geographic Information System) platforms such as ESRI ArcGIS, ArcFM, Smallworld GIS.

IBM Maximo modules including Asset Management, Work Management, Preventive Maintenance, and Inventory.

Experience in Test Case Design, Test Execution, Defect Management, Regression Testing, and SIT/UAT support.

Good understanding of utility business processes including outage management, network operations, customer billing, work and asset management.

Experience with defect tracking tools such as JIRA, Azure DevOps, or HP ALM.

Ability to analyze requirements and create test scenarios, test cases, and traceability matrices.

Preferred skills

• Domain › Finacle-IVS › Automation testing
• Domain › Utilities › Utilities Regulatory Compliance
• Technology › Utilities Customer Services › CIS › CC&B
• Technology › Geographical Information System › GIS Tools and Products › 3GIS
• Technology › Digital Supply Chain › IBM Maximo
• Domain › Enterprise Platform › Geographical Information Systems › GIS Tools MapInfo Professional
• Technology › Enterprise Application - Enterprise Functions › SAP Document Management System (DMS)
• Technology › Industrial IOT › SCADA and AVEVA Wonderware Applications

About the role

• Role: Quality Engineering Lead
• Experience: 3 - 8 years
• Education: Bachelor of Engineering