Find your next job. Start today.

From the employer's own careers site

Software Development Engineer, CS ARIA

Date Posted: Nov 13, 2026
Apply on company website
Sign in to keep track of your applications.
Get jobs like this sent to you
Your own AI Job Agent checks every new job against your CV and sends only the ones that fit, on WhatsApp. ₹199 a month, GST included. Full refund if it does nothing.
Start my Job Agent on WhatsApp

Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 29, 2026
Email to Friend Add to Favourite Report this job

Job Description

The SDE II on the CS ARIA team builds automation and self-service capabilities that resolve customer issues in real time across CS channels (Homepage, Chat and Voice). This role owns features end to end, from design and implementation through testing, deployment, operations and documentation.

Key job responsibilities
>Own features end to end, including design, implementation, testing, deployment, operations and documentation
> Build software that is well designed, extensible, performant and secure
> Weigh tradeoffs carefully and choose lasting solutions over short-term workarounds
> Start from customer needs to shape requirements and design and derive implementation decisions based on the business problem and technical strategy aligned
> Own system design, scalability and operational excellence for the team's self-service services
> Work with product, CS operations and partner teams to define/clarify/align on requirements and dependencies
> Track launch metrics (automation rate, repeat contacts, redirection rate) and improve the work based on the results
> Mentor junior engineers, review code and help set the team's technical direction


About the team
CS ARIA owns automated resolution for order-related defects across all CS surfaces (CSHP, Chat, Voice) and the complete self-service capabilities for Amazon Business. We also own the end-to-end experience enabling customers to reach CS through Alexa+.

An SDE2 on this team is an autonomous contributor who delivers features across the full software lifecycle — working backwards from customers, designing, implementing, testing, deploying, operating, and documenting. They own medium-to-large features or significant service components, taking on projects where the business problem and technology strategy are well understood but the implementation path requires independent judgment. They build software that is well-designed, extensible, performant, and secure — balancing constraints thoughtfully while avoiding short-term workarounds.

Basic qualifications

- 2+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

Preferred qualifications

- 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: Amazon careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

See how well you match this job

Make a free profile in a minute — no CV needed — and we score every job against it.

Make my profile

Already registered? Sign in

Company Overview

Amazon
Amazon · India
2,091 open roles

Amazon openings shown on Kaam Ki Khoj are read directly from the company's own careers site and link back to it. Apply there; Kaam Ki Khoj does not process applications for these roles and is not affiliated with Amazon. Read More

Apply safely

From the employer's own careers site. Kaam Ki Khoj reads this job from amazon.jobs. You apply there, on the employer's own website.

Applying is free. A genuine employer never asks you to pay: no registration fee, deposit, training fee or kit charge, and never your OTP or bank PIN. If anyone asks for money for this job, it is a scam.

How to spot a fake job · Check an offer free

Report this job

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs