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Senior Technical Architect

Date Posted: Nov 14, 2026
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Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 29, 2026

Job Description

Job Summary

"Role Summary
We are looking for a hands on Lead ServiceNow Developer to build and enhance capabilities on the Customer Success Platform (CSP). This role focuses on developing scalable, configurable solutions that support customer lifecycle management, success insights, and cross system integrations. You will independently own features and collaborate closely with product managers, architects, and customer facing teams.
________________________________________
What You’ll Do
•    Design, develop, and maintain custom CSP applications and workflows on the ServiceNow platform
•    Build reusable components using UIB(Seismic)/Lit for customer success use cases
•    Implement client side and server side logic using JavaScript, Glide APIs, Script 
•    Develop and enhance customer lifecycle workflows (onboarding, adoption, renewal, success planning)
•    Integrate CSP with external systems using REST APIs, web services, and event based patterns
•    Work with product managers to translate CSP requirements into scalable technical solutions
•    Participate in Agile/Scrum delivery, code reviews, and release activities
•    Troubleshoot production issues and continuously improve performance and reliability
•    Partner with architects and senior engineers on design and platform best practices

Key Responsibilities

6–9 years of hands on development experience, with strong ServiceNow platform expertise
•    Proficiency in JavaScript, ServiceNow scripting, and core platform APIs
•    Experience building solutions using Litjs/UI Builder/React/Angular
•    Strong understanding of data models, workflows, ACLs, and security
•    Experience with REST integrations and multi system data flows
•    Understanding of modern UI frameworks (Angular / React is a plus)
•    Ability to independently own and deliver features end to end
•    Strong problem solving and communication skills"

Skill Requirements

Other Requirements

Source: HCLTech careers — Read the original posting and apply

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Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
12,215 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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