Find your next job. Start today.

From the employer's own careers site

IT Services Delivery Manager GCC

Date Posted: Nov 02, 2026
Apply on company website
Sign in to keep track of your applications.
Get jobs like this sent to you
Your own AI Job Agent checks every new job against your CV and sends only the ones that fit, on WhatsApp. ₹199 a month, GST included. Full refund if it does nothing.
Start my Job Agent on WhatsApp

Job Detail

  • location_on
    Location Hyderabad, Telangana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 29, 2026
Email to Friend Add to Favourite Report this job

Job Description

Responsibilities

IT Infrastructure & Operations Management

  • Oversee daily IT operations, infrastructure reliability, and system availability across on-prem and cloud environments.
  • Manage enterprise network infrastructure including LAN, WAN, SD-WAN, routers, switches, and firewalls.
  • Ensure high availability and performance of servers, virtualization platforms, and Azure cloud services.
  • Establish proactive monitoring, alerting, and capacity management frameworks.

Cyber Security & Risk Management

  • Lead cybersecurity operations covering threat detection, incident response, vulnerability management, and remediation.
  • Implement and govern Zero Trust security architecture and endpoint protection controls.
  • Oversee security technologies including Firewalls (Checkpoint / Palo Alto), Zscaler, AV/EDR solutions.
  • Coordinate with Truist Information Security teams to align with enterprise security standards and risk frameworks.

Identity & Access Management (IAM)

  • Own and manage IAM capabilities including Active Directory, RBAC, MFA, and Privileged Access Management.
  • Ensure least-privilege access, user lifecycle management, and audit readiness.

IT Security Compliance & Governance

  • Ensure compliance with IT security policies, regulatory requirements, and internal standards.
  • Support internal and external audits, security assessments, and remediation tracking.
  • Maintain documentation for security controls, policies, and governance processes.

Disaster Recovery & Business Continuity

  • Own Disaster Recovery (DR) and Business Continuity Planning (BCP) strategies for GCC IT operations.
  • Define and test RTO/RPO objectives, backup strategies, and failover mechanisms.
  • Conduct periodic DR drills and resilience testing.

Automation & Operational Excellence

  • Drive automation frameworks for infrastructure provisioning, monitoring, patching, and incident resolution.
  • Use analytics and operational data to optimize efficiency, reliability, and risk reduction.

IT Service Management (ITSM)

  • Govern IT services using ITIL-based practices including Incident, Problem, Change, Request, and Asset Management.
  • Ensure SLA adherence and high levels of customer satisfaction.

Leadership, Stakeholder & Vendor Management

  • Lead and mentor infrastructure and cybersecurity teams.
  • Partner with business stakeholders, GCC leadership, and Truist IT and Security teams.
  • Manage strategic IT and security vendors and service providers.

Technical & Professional Skills

  • Networking: Switches, Routers, SD-WAN
  • Security: Firewalls (Checkpoint / Palo Alto), Zscaler, Zero Trust, SOC integration
  • Identity: Active Directory, IAM, MFA, Privileged Access
  • Systems: Windows Domain, SCCM, Intune, AV/EDR
  • Cloud & Virtualization: Azure, VM platforms

Preferred skills

  • Technology › IDAM › Identity Management
  • Technology › Infrastructure Security › Infrastructure Security
  • Technology › Infrastructure Security › IT Service Management
  • Technology › Security Operations › SOC Operations

About the role

  • Role: Delivery Manager
  • Experience: 15 - 20 years
  • Education: Master Of Engineering, Master Of Science, Master Of Technology, MCA, PGDM, Bachelor Of Science, Bachelor of Engineering, Bachelor Of Technology, BCA

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

See how well you match this job

Make a free profile in a minute — no CV needed — and we score every job against it.

Make my profile

Already registered? Sign in

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,609 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Apply safely

From the employer's own careers site. Kaam Ki Khoj reads this job from career.infosys.com. You apply there, on the employer's own website.

Applying is free. A genuine employer never asks you to pay: no registration fee, deposit, training fee or kit charge, and never your OTP or bank PIN. If anyone asks for money for this job, it is a scam.

How to spot a fake job · Check an offer free

Report this job

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs