Roles & Responsibilities:
Sales and Customer Acquisition:
· Work on achieving volume/ revenue targets set by the vertical in terms of getting direct import and export customer’s (Consignee), forwarder’s and CHA’s container volume in CFS
· Create a plan to target and acquire new customers out of the allocated list of customers
· Map the details of all existing and potential customer with focus on Direct Importers and Exporters, CHAs and Forwarders with their area of operations
· Track, analyze and report market development periodically
· Market the CFS services which includes Exports, Imports, Reefer activities, ODC handling and value added services to prospective customers mainly consignees, International & Domestic forwarders and CHA’s
· Generate revenue by adding in new customers and increase business from existing customers by increase their wallet share
· Do market research to identify large Importers and Exporters who requires CFS services and share the findings with CFS Management
· In conjunction with Sales Head methodically set monthly, quarterly and annual volume targets based on individual client’s total volume and the market share required by the CFS
Client Management:
· Develop and nurture professional and personal relationships with key resource and touch points across assigned client base: engagement to facilitate and ensure client satisfaction, business retention and opportunity development
· Via client engagement tactics consistently strive to create top-of-mind awareness and identity for the CFS
· Maintain excellent customer relationship and provide customer service support including customer feedback on services
· Visit customers on regular basis, discuss and understand their requirement, finalize commercials and conclude the business
· Visit each assigned client at a frequency determined by and consistent with business value and potential
· Formally and immediately notify each client of any developments, circumstances or incidences likely to impact their business
· Apply commercial judgment to identify and convert cross-selling opportunities
· Ensure client rebate is as per stipulated guidelines by the CFS management
· Implement and monitor CRM program for respective clients
Desired Candidate’s Profile:
Skills:
· Should be able to identify potential opportunities in the market and bring in new business
· Should have good communication skills and positive attitude.
· Able to contribute in generating revenue and meet the set target individually
· Should be flexible to travel across PAN India
Source: Allcargo Logistics careers — Read the original posting and apply
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Make my profileAllcargo Logistics is an employer in the Courier/Freight/Transportation sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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