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SME - Kubernetes, Terraform

Date Posted: Oct 30, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 14, 2026
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Job Description

Job Summary

As a Subject Matter Expert in Support & Operations, you will play a critical role in ensuring timely resolution of escalated incidents while adhering to quality standards. Your expertise in Kubernetes and Terraform will guide the team in optimizing operations, enhancing customer satisfaction, and maintaining effective communication across business units.

Key Responsibilities

1. Ensure Timely Resolution And Quality Compliance Of Escalated Tickets And Incidents Using Kubernetes And Terraform, Adhering To Agreed Slas.
2. Mentor Team Members And Administrators In Best Practices For Kubernetes And Terraform, Prepare Standard Operating Procedures (Sops), And Maintain Effective Documentation To Enhance Operational Efficiency.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance While Participating In Capacity Planning Activities Using Aws Cloud Formation And Eks.
4. Actively Participate In Customer Meetings To Understand Issues Faced, Ensuring Positive Customer Feedback And Satisfaction Through Effective Communication And Problem-Solving.
5. Validate Root Cause And Trend Analyses Using Aws Paas Tools And Present Reports To Key Business Stakeholders To Facilitate Performance Improvements In Operations.

Skill Requirements

1. Strong Understanding Of Kubernetes And Terraform With Practical Application In Incident Resolution
2. Proficiency In Aws Cloud Formation, Eks, And Linux Environments
3. Solid Knowledge Of Support Processes And Service Level Agreements (Slas)
4. Excellent Communication And Presentation Skills For Stakeholder Engagement
5. Ability To Perform Root Cause And Trend Analysis Effectively

Other Requirements

1. Optional But Valuable: Aws Certified Solutions Architect
2. Optional But Valuable: Certified Kubernetes Administrator (Cka

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
10,866 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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