Find your next job. Start today.

Direct from employer

Process Associate

Date Posted: Oct 30, 2026
Apply on company website

Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 14, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Job Summary

The primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process improvements.

Key Responsibilities

1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.

Skill Requirements

null

Other Requirements

null

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
10,866 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs