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Track Lead (Support & Operations)

Date Posted: Oct 10, 2026

Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 24, 2026

Job Description

Job Summary

Ensure optimum Backup availability of the environment and performance of backup system

Manage Backup (Netbackup/Avamar) and storage (EMC Data-Domain) solutions Excellent Understanding of Incident/Change/Problem Management procedures

Manage/Test VERITAS Netbackup on various platforms (Windows/Linux/Unix/vSphere/Netezza).

Work on VERITAS Netbackup and Avamar with any operating system platform (Windows/Unix/Linux)

Document and implement changes to technical standards as required

Collate & provide inputs in design environment without breaching the process protocol

Capacity Management of Quantum tape library system and Disks

Ensuring integrity of supported environment and customer satisfaction in terms of technical and operational delivery

Ensuring the SLR adherence given by customers and providing the reports to customer as applicable.

Support supervisor to prepare process/design proposal and share with the LoBs & relevant stakeholders

Analyse the data gathered and propose gaps and areas of improvement to the Customer.

Share inputs with the Customer on the approach to meet these gaps & improvements

Coordinate with the LoBs for communication of final outcomes to respective business units and subsequently to delivery units

Interpersonal & Leadership Competencies

People skills must be strong, with an emphasis on teamwork

Excellent technical written verbal Communication skills

Must be proactive in data gathering and issue resolution

Works well and respects other disciplines of the project teams

Strong negotiation and influence skills

Ability to manage risk appropriately & to thrive in a team-oriented, fast-paced environment

Ability to prioritize individual and team tasks and projects so that deadlines are met

Other Experience & Education

4 years of experience with scripting, SQL, Middleware and Web components

Effectively contributed to complex, dynamic projects of Enterprise scale

24*7 work environment

Key Responsibilities

Ensure optimum Backup availability of the environment and performance of backup system

Manage Backup (Netbackup/Avamar) and storage (EMC Data-Domain) solutions Excellent Understanding of Incident/Change/Problem Management procedures

Manage/Test VERITAS Netbackup on various platforms (Windows/Linux/Unix/vSphere/Netezza).

Work on VERITAS Netbackup and Avamar with any operating system platform (Windows/Unix/Linux)

Document and implement changes to technical standards as required

Collate & provide inputs in design environment without breaching the process protocol

Capacity Management of Quantum tape library system and Disks

Ensuring integrity of supported environment and customer satisfaction in terms of technical and operational delivery

Ensuring the SLR adherence given by customers and providing the reports to customer as applicable.

Support supervisor to prepare process/design proposal and share with the LoBs & relevant stakeholders

Analyse the data gathered and propose gaps and areas of improvement to the Customer.

Share inputs with the Customer on the approach to meet these gaps & improvements

Coordinate with the LoBs for communication of final outcomes to respective business units and subsequently to delivery units

Interpersonal & Leadership Competencies

People skills must be strong, with an emphasis on teamwork

Excellent technical written verbal Communication skills

Must be proactive in data gathering and issue resolution

Works well and respects other disciplines of the project teams

Strong negotiation and influence skills

Ability to manage risk appropriately & to thrive in a team-oriented, fast-paced environment

Ability to prioritize individual and team tasks and projects so that deadlines are met

Other Experience & Education

4 years of experience with scripting, SQL, Middleware and Web components

Effectively contributed to complex, dynamic projects of Enterprise scale

24*7 work environment

Skill Requirements

Ensure optimum Backup availability of the environment and performance of backup system

Manage Backup (Netbackup/Avamar) and storage (EMC Data-Domain) solutions Excellent Understanding of Incident/Change/Problem Management procedures

Manage/Test VERITAS Netbackup on various platforms (Windows/Linux/Unix/vSphere/Netezza).

Work on VERITAS Netbackup and Avamar with any operating system platform (Windows/Unix/Linux)

Document and implement changes to technical standards as required

Collate & provide inputs in design environment without breaching the process protocol

Capacity Management of Quantum tape library system and Disks

Ensuring integrity of supported environment and customer satisfaction in terms of technical and operational delivery

Ensuring the SLR adherence given by customers and providing the reports to customer as applicable.

Support supervisor to prepare process/design proposal and share with the LoBs & relevant stakeholders

Analyse the data gathered and propose gaps and areas of improvement to the Customer.

Share inputs with the Customer on the approach to meet these gaps & improvements

Coordinate with the LoBs for communication of final outcomes to respective business units and subsequently to delivery units

Interpersonal & Leadership Competencies

People skills must be strong, with an emphasis on teamwork

Excellent technical written verbal Communication skills

Must be proactive in data gathering and issue resolution

Works well and respects other disciplines of the project teams

Strong negotiation and influence skills

Ability to manage risk appropriately & to thrive in a team-oriented, fast-paced environment

Ability to prioritize individual and team tasks and projects so that deadlines are met

Other Experience & Education

4 years of experience with scripting, SQL, Middleware and Web components

Effectively contributed to complex, dynamic projects of Enterprise scale

24*7 work environment

Other Requirements

Ensure optimum Backup availability of the environment and performance of backup system

Manage Backup (Netbackup/Avamar) and storage (EMC Data-Domain) solutions Excellent Understanding of Incident/Change/Problem Management procedures

Manage/Test VERITAS Netbackup on various platforms (Windows/Linux/Unix/vSphere/Netezza).

Work on VERITAS Netbackup and Avamar with any operating system platform (Windows/Unix/Linux)

Document and implement changes to technical standards as required

Collate & provide inputs in design environment without breaching the process protocol

Capacity Management of Quantum tape library system and Disks

Ensuring integrity of supported environment and customer satisfaction in terms of technical and operational delivery

Ensuring the SLR adherence given by customers and providing the reports to customer as applicable.

Support supervisor to prepare process/design proposal and share with the LoBs & relevant stakeholders

Analyse the data gathered and propose gaps and areas of improvement to the Customer.

Share inputs with the Customer on the approach to meet these gaps & improvements

Coordinate with the LoBs for communication of final outcomes to respective business units and subsequently to delivery units

Interpersonal & Leadership Competencies

People skills must be strong, with an emphasis on teamwork

Excellent technical written verbal Communication skills

Must be proactive in data gathering and issue resolution

Works well and respects other disciplines of the project teams

Strong negotiation and influence skills

Ability to manage risk appropriately & to thrive in a team-oriented, fast-paced environment

Ability to prioritize individual and team tasks and projects so that deadlines are met

Other Experience & Education

4 years of experience with scripting, SQL, Middleware and Web components

Effectively contributed to complex, dynamic projects of Enterprise scale

24*7 work environment

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
1,488 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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