We are looking for an experienced Informatica PowerCenter (PC) Application Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of ETL workflows and data integration processes. The ideal candidate should have strong expertise in Informatica PowerCenter, SQL, Unix/Linux, and incident management within a production support environment.
Provide L2/L3 production support for Informatica PowerCenter applications and ETL workflows.
Monitor batch jobs, workflows, sessions, and data pipelines to ensure successful execution.
Analyze and resolve production incidents, service requests, and problem tickets within agreed SLAs.
Troubleshoot ETL failures, performance issues, and data discrepancies.
Perform root cause analysis (RCA) and implement preventive measures.
Work closely with development, database, infrastructure, and business teams to resolve issues.
Support deployment activities and application releases.
Monitor data loads and ensure data accuracy, integrity, and completeness.
Create and maintain support documentation, SOPs, and knowledge base articles.
Participate in on-call support and weekend release activities when required.
Strong experience in Informatica PowerCenter administration and support.
Good knowledge of ETL concepts, mappings, workflows, sessions, and repositories.
Strong SQL skills with databases such as Oracle, SQL Server, Teradata, or PostgreSQL.
Experience with Unix/Linux commands and shell scripting.
Knowledge of incident, problem, and change management processes.
Experience with ticketing tools like ServiceNow, Remedy, or Jira.
Understanding of production support processes and SLA management.
Excellent troubleshooting and analytical skills.
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.
