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Workflow Engineer

Date Posted: Jun 29, 2026
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Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Responsibilities

Advanced Workflows (uaa-awe) — CRON workflows, STREAM workflows, Advanced Workflows (event-driven logic, timer-based qualification, alarm correlation)

  • RACR rules development (uaa-med-fme) — JavaScript-based alarm classification rules, problem Code assignment, severity overrides, RA-specific rule blocks
  • Alarm management — alarm lifecycle (raise/clear/acknowledge), alarm correlation (RCA creation), soak timers, flapping detection, persistence qualification
  • UAA integrations — Kafka message production/consumption, Remedy API integration (ticket creation), API Gateway
  • Python scripting — Remedy integration scripts (advanced_trouble_ticket.py), Kafka consumer logic, payload construction
  • RA (Resource Adapter) management — RA certification, alarm/PM data collection, device onboarding
  • UAA platform operations — environment promotion (Lab → Stage → Production), UAA UI File Manager, workflow import/export, platform upgrades
  • Database — PostgreSQL queries against uaa-core-db (alarm history, occurrence patterns

Technical requirements

  • Linux administration — RHEL-based systems, shell scripting, log analysis, process management
  • Kubernetes / Rancher — container orchestration, pod management (uaa-awe pods), deployment troubleshooting
  • Kafka — topic management, consumer groups, message schemas (JSON), troubleshooting message flow
  • GitLab — Git workflows, merge requests, branch management, CI/CD pipelines
  • TrapStation — SNMP trap collection and forwarding
  • Networking fundamentals — SNMP, ICMP, syslog, alarm protocols, understanding of telecom/ISP network elements
  • Remedy/ITSM — ticket lifecycle, creation, field mapping, API integration
  • Telecom/ISP fault management background
  • Jira workflow experience – Agile Framework

Preferred skills

  • Technology › Microsoft Technologies › Windows Workflow Foundation
  • Technology › OpenSystem › Python - OpenSystem
  • Technology › Integration › Confluent Kafka
  • Technology › Oracle Cloud › PaaS - Integration
  • Technology › Agile Management › Agile Management Tools › JIRA

About the role

  • Role: Senior Associate Consultant
  • Experience: 3 - 5 years
  • Education: Master Of Engineering, Master Of Technology, Bachelor Of Comp. Applications, Bachelor of Engineering, Bachelor Of Technology

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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