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TRANSITION MANAGER L1

Date Posted: Sep 28, 2026
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Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026
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Job Description

Job Description

Role:

 The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. 

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Do:

  • Ensure effective transition as per project plan and timelines
    • Implement transition plans and register new transitions - calendar and spreadsheet on the system
    • Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager
    • Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution  
    • Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts
    • Schedule required meetings as directed by the Transition Manager and document meeting minutes
    • Conduct data extraction of hours spent per transition and tracking against planned budget
    • Assist the transition lead in the assessment of technology transition proposals as and when required
    • Support the transition lead to identify and characterize risks associated with the transition transfer project and determine steps needed to mitigate the risks
    • Assist Transition lead with reviewing, identifying and assessing emerging requirements, technologies, capabilities, concepts, tactics, and teaming relationships in areas related to technology transition and transfer
    • Interacting with various stakeholders and functional heads to articulate needs, identify, raise and drive closure of issues
  • Prepare timely and accurate reports and dashboards as required by the stakeholders 
    • Develop and maintain dashboards, project progress and reporting in line with the standards of transition methodology and business needs
    • Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
    • Track and follow up with relevant stakeholder for timely updation and data management of transition parameters 
    • Maintain appropriate records of transition efforts, both successful and unsuccessful, to support overall program evaluations and lessons learned efforts
    • Coordinate, draft, compile and prepare staff material, presentations, letters, memorandums, reports, or other documents related to the transition
  • Stakeholder management
    • Coordinate transition application efforts with appropriate stakeholders, and others who have a critical interest in or decision authority over the proposed transition
    • Provide timely assistance in case of an escalation and support resolution of escalations/ issues 

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Deliver

No.

Performance Parameter

Measure
1.

Customer Centricity

CSAT (PCSAT & ACSAT top 2 Box) %  / NPS

Adherence to Program plan/charter specifically on services transition - Schedule, Quality, Efforts/Costs

Adherence to all customer contractual commitments related to Services transitions

Adherence to Services transition norms on all key performance metrics
2.

Presales & Delivery Excellence

100% compliance in Integrated Transition Framework (ITF) in all Solution Proposal construct

Demonstrate One Wipro by 100% usage of Integrated Transition framework

Integrated transition (across all LOBs) planning and status reporting to Internal management and customer using Digi-Q

Process Exceptions to be minimized by 100% compliance to the ITF

 

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Source: Wipro careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Wipro
Wipro · Bengaluru, Karnataka, India
600 open roles

Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More

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