Role Qualification/ Experience/
Skills
Responsibility
▪ Post Graduate Degree with
20+ years of experience
preferably in Business
Process Services with a
minimum 10 years of
experience managing large
scale transitions
▪ Ability to manage internal /
external stakeholders.
▪ Strong understanding of
various functions – F&A, HR,
Supply Chain, Procurement.
▪ Excellent presentation skills
▪ Strong MS Word &
PowerPoint skills
▪ Other Skills:
• Communication skills.
• Business Acumen.
• Result orientation.
• Analytical ability.
• Interpersonal skills.
• Customer orientation.
▪ Actively engage during RFP/RFS and bid
phase to shape transition strategy as part
of the overall solution.
▪ Validate solution assumptions, effort
estimates, and transition timelines against
real-world delivery constraints.
▪ Provide inputs into:
o Transition approach (lift-and-shift vs
transform)
o Phasing strategy (pilot → wave-based
→ big bang)
o Risk-adjusted timelines and resourcing
models
▪ Support client workshops and due
diligence sessions, ensuring clarity on
current-state complexity across Finance,
HR, and Supply Chain towers.
▪ Translate solution decks, pricing models,
and contractual clauses into a detailed,
executable transition roadmap.
▪ Ensure alignment across:
o Scope definition vs actual processes
being transitioned
o SLA/KPI commitments vs operational
feasibility
o Technology assumptions vs client
system landscape
▪ Define and operationalize a comprehensive
transition strategy
▪ Act as the central integrator across multiple
stakeholders: Sales, Solutions,
Technology, HR and Delivery teams
▪ Align all functions to a single integrated
transition plan, avoiding siloed execution
across towers.
▪ Drive role clarity, RACI definition, and
accountability models across the
ecosystem.
▪ Identify risks early at the deal stage itself
and prepare mitigation plans.
▪ Serve as a trusted advisor to client
stakeholders during the critical handoff
from sales to delivery.
▪ Translate complex transition constructs into
clear, outcome-driven narratives for client
executives.
Source: Tata Consultancy Services careers — Read the original posting and apply
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