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Track Manager (Support & Operations)

Date Posted: Oct 22, 2026

Job Detail

  • location_on
    Location Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

Relevant Exp: 8-12 Yrs

Primary Skills.

Hands on experience on NEXTGENFIREWALL Firewalls (Palo Alto, Cisco ASA etc).

Should have a good customer handling skills.

Experience in implementing Information Security technologies and documenting the firewall management processes, procedures required.

Sound knowledge of different VPN technology including configuration as well deep troubleshooting.

Configuration, troubleshooting and administration of Proxy (BlueCoat, Zscalar, etc).

Sound knowledge of AAA technology.

Sound knowledge of firewall management tools preferred Panorama, Fortimanager etc.

Experience on ticketing tools like Service Now, HPSM, incident management, problem management and change management concept.

In depth knowledge of configuring and troubleshooting Palo Alto and Cisco firewalls in HA mode and hand on experience to handle high priority issues.

Assist in policy management, patch management, vulnerability management and vendor management activities.

General knowledge of networking concept.

Excellent written and verbal communication skills.

Must be able to work rotating shifts on a 24/7 schedule.

Key Responsibilities

Relevant Exp: 8-12 Yrs

Primary Skills.

Hands on experience on NEXTGENFIREWALL Firewalls (Palo Alto, Cisco ASA etc).

Should have a good customer handling skills.

Experience in implementing Information Security technologies and documenting the firewall management processes, procedures required.

Sound knowledge of different VPN technology including configuration as well deep troubleshooting.

Configuration, troubleshooting and administration of Proxy (BlueCoat, Zscalar, etc).

Sound knowledge of AAA technology.

Sound knowledge of firewall management tools preferred Panorama, Fortimanager etc.

Experience on ticketing tools like Service Now, HPSM, incident management, problem management and change management concept.

In depth knowledge of configuring and troubleshooting Palo Alto and Cisco firewalls in HA mode and hand on experience to handle high priority issues.

Assist in policy management, patch management, vulnerability management and vendor management activities.

General knowledge of networking concept.

Excellent written and verbal communication skills.

Must be able to work rotating shifts on a 24/7 schedule.

Skill Requirements

Relevant Exp: 8-12 Yrs

Primary Skills.

Hands on experience on NEXTGENFIREWALL Firewalls (Palo Alto, Cisco ASA etc).

Should have a good customer handling skills.

Experience in implementing Information Security technologies and documenting the firewall management processes, procedures required.

Sound knowledge of different VPN technology including configuration as well deep troubleshooting.

Configuration, troubleshooting and administration of Proxy (BlueCoat, Zscalar, etc).

Sound knowledge of AAA technology.

Sound knowledge of firewall management tools preferred Panorama, Fortimanager etc.

Experience on ticketing tools like Service Now, HPSM, incident management, problem management and change management concept.

In depth knowledge of configuring and troubleshooting Palo Alto and Cisco firewalls in HA mode and hand on experience to handle high priority issues.

Assist in policy management, patch management, vulnerability management and vendor management activities.

General knowledge of networking concept.

Excellent written and verbal communication skills.

Must be able to work rotating shifts on a 24/7 schedule.

Other Requirements

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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