Track Manager (Support & Operations)

Job Summary

AD L3

• Configure and maintain complex Active Directory forests and domains across a complex network with over 10,000 users and 20,000 Active Directory objects.
• Work within a bastion forest solution to provide comprehensive security and management across multiple Active Directory forests.
• Create advanced monitoring strategies for monitoring and reporting health of Active Directory components.
• Responsible for day-to-day administration duties including Windows Active Directory object maintenance. Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019, Domain Controllers, user authentication and other operational systems as needed.
• Monitoring, backup, and restoration procedures for Active Directory.
• Responsible to manage Azure AD end to end.
• Document new system components, or modifications to existing components
• Active Directory Federation Services (ADFS) infrastructure management
• Perform research, procurement, deployment and configuration of systems
• Present clear, organized & concise information to audiences to enable business decisions
• Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
• Ensures systems are healthy, performant, have growth capacity, are secured using appropriate requirements, standards, policies, and laws.
• Installs, upgrades, patches systems, remediates vulnerabilities of system components, applications and their dependencies and maintains their lifecycles.
• Develops or assists development of standard operating procedures.
• Ensures systems are properly made ready for release prior to release into production status using ATO (Authorization to Operate) methods.
• Oversees AD & Windows Server system resource management, service account management, DNS services and records management, group policy management.
• Performs system analysis of business requirements and makes recommendations for solutions that align with identity, high availability, business continuity, and disaster recovery strategies.
• Performs advanced troubleshooting and root cause analysis.
• Develops or assists with development of team learning strategies.
• Maintains and defines disaster recovery procedures and participates in disaster recovery tests and actual recoveries as needed.
• Works on multiple concurrent projects/tasks and meets deadlines in a fast-paced environment.
• Implementation of toolset for visibility into all AD Domains from a single pane of glass

Required Skills:

• Experience maintaining and supporting Windows Server 2019, 2016, or 2012. (5 years)
• Experience with Microsoft Patching and Vulnerability Remediation. (5 years)
• Scripting experience with PowerShell for Active Directory, Azure AD, and Azure. (5 years)
• Expertise in Active Directory, Group Policy, and DNS administration and structure. (5 years)
• Advanced troubleshooting abilities, requirements gathering, critical thinking, procedure writing, and technical documentation writing. (5 years)
• Ability to work independently while understanding the need for communicating and coordinating work efforts with others. (5 years)
• Strong communication, and organization skills with attention to detail. (5 years)
• Ability to handle multiple priorities while meeting strict deadlines and make critical decisions. (5 years)
• Ability to analyze complex information and develop plans to address identified issues. (5 years)
• Ability to work closely with cross-functional teams; establish and maintain cooperative and constructive work relationships. (5 years)
• Systems Administrator with Active Directory Microsoft Patching and Vulnerability Remediation, PowerShell, Group Policy

Key Responsibilities

AD L3

Skill Requirements

AD L3

Other Requirements

AD L3