Find your next job. Start today.

Direct from employer

Track Manager (Support & Operations)

Date Posted: Oct 14, 2026
Apply on company website

Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Job Summary

Job Summary : Server Administrator

 

Key Responsibilities

Job Responsibilities : Server Administrator Infrastructure Operations | Enterprise Support Location Noida Experience 5 + years Employment Type Full-time Work Model Rotational shifts / on-call, as required Job Summary We are seeking a skilled Level 2 Server Administrator to manage, maintain and troubleshoot enterprise Windows server environments and supporting infrastructure services. The role provides advanced operational support, restores services within agreed timelines, executes approved changes, and works with application, database, network, security and vendor teams to maintain service availability, performance and compliance. Experience with FastViewer or similar enterprise remote support tools is preferred. Key Responsibilities • Monitor and maintain Windows server infrastructure, operating-system services and supporting platform components. • Perform server installation, configuration, patching, upgrades and decommissioning in accordance with approved procedures and change controls. • Diagnose and resolve Level 2 incidents involving server availability, performance, services, scheduled tasks, storage, certificates and application dependencies. • Analyse Windows event logs, system logs and monitoring alerts to identify the likely fault domain and coordinate resolution with the appropriate technical team. • Administer Active Directory-related server activities, DNS, DHCP, Group Policy and file services within the approved operational scope. • Perform routine health checks, capacity monitoring, performance analysis and preventive maintenance. • Support backup, restore and recovery validation in accordance with organizational standards and defined recovery requirements. • Assist with vulnerability remediation, security hardening, access reviews and compliance evidence collection. • Execute approved standard and normal changes with implementation plans, validation steps, evidence and rollback readiness. • Validate service functionality following infrastructure, network, database, security or application changes. • Escalate complex issues to Level 3, vendors or dependent support teams with a clear problem statement, impact, timeline, evidence and troubleshooting completed. • Contribute to problem management by identifying recurring issues, documenting known errors and tracking corrective actions. • Create and maintain technical doc., configuration records, SOPs, runbooks, knowledge articles and shift-handover notes. • Participate in rotational shifts, planned maintenance and on-call support when required. • Maintain FastViewer operational procedures, troubleshooting records, known-error information and vendor escalation details. • Coordinate with endpoint, network, identity, database, security and vendor teams where remote-support incidents involve dependencies outside the server administration scope. • Support approved FastViewer configuration changes, application upgrades, certificate renewals, service restarts and post-change functional validation. • Review FastViewer and Windows logs, monitoring alerts and service status to isolate incidents and provide complete diagnostic evidence for escalation. • Troubleshoot FastViewer access, service startup, connectivity, session-establishment, certificate, DNS, proxy, firewall and application-to-database related issues within the Level 2 support scope. • Support the availability and operational health of enterprise remote-support services, including FastViewer application components and their server-side dependencies.

 

Skill Requirements

Job Responsibilities : Server Administrator Infrastructure Operations | Enterprise Support Location Noida Experience 5 + years Employment Type Full-time Work Model Rotational shifts / on-call, as required Job Summary We are seeking a skilled Level 2 Server Administrator to manage, maintain and troubleshoot enterprise Windows server environments and supporting infrastructure services. The role provides advanced operational support, restores services within agreed timelines, executes approved changes, and works with application, database, network, security and vendor teams to maintain service availability, performance and compliance. Experience with FastViewer or similar enterprise remote support tools is preferred. Key Responsibilities • Monitor and maintain Windows server infrastructure, operating-system services and supporting platform components. • Perform server installation, configuration, patching, upgrades and decommissioning in accordance with approved procedures and change controls. • Diagnose and resolve Level 2 incidents involving server availability, performance, services, scheduled tasks, storage, certificates and application dependencies. • Analyse Windows event logs, system logs and monitoring alerts to identify the likely fault domain and coordinate resolution with the appropriate technical team. • Administer Active Directory-related server activities, DNS, DHCP, Group Policy and file services within the approved operational scope. • Perform routine health checks, capacity monitoring, performance analysis and preventive maintenance. • Support backup, restore and recovery validation in accordance with organizational standards and defined recovery requirements. • Assist with vulnerability remediation, security hardening, access reviews and compliance evidence collection. • Execute approved standard and normal changes with implementation plans, validation steps, evidence and rollback readiness. • Validate service functionality following infrastructure, network, database, security or application changes. • Escalate complex issues to Level 3, vendors or dependent support teams with a clear problem statement, impact, timeline, evidence and troubleshooting completed. • Contribute to problem management by identifying recurring issues, documenting known errors and tracking corrective actions. • Create and maintain technical doc., configuration records, SOPs, runbooks, knowledge articles and shift-handover notes. • Participate in rotational shifts, planned maintenance and on-call support when required. • Maintain FastViewer operational procedures, troubleshooting records, known-error information and vendor escalation details. • Coordinate with endpoint, network, identity, database, security and vendor teams where remote-support incidents involve dependencies outside the server administration scope. • Support approved FastViewer configuration changes, application upgrades, certificate renewals, service restarts and post-change functional validation. • Review FastViewer and Windows logs, monitoring alerts and service status to isolate incidents and provide complete diagnostic evidence for escalation. • Troubleshoot FastViewer access, service startup, connectivity, session-establishment, certificate, DNS, proxy, firewall and application-to-database related issues within the Level 2 support scope. • Support the availability and operational health of enterprise remote-support services, including FastViewer application components and their server-side dependencies.

 

Other Requirements

NA

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs