Find your next job. Start today.

Direct from employer

Track Manager (Support & Operations)

Date Posted: Oct 01, 2026

Job Detail

  • location_on
    Location Greater Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026

Job Description

Job Summary

Role Summary

Provide Level 3 technical leadership and engineering support for Hybrid Cloud infrastructure. Responsible for complex troubleshooting, architecture governance, automation strategy, platform optimization, RCA, and technology lifecycle management.

Key Responsibilities

Technical Skills
  • Windows Server 2016/2019/2022, Active Directory, DNS, DHCP, DFS, GPO, ADFS, SCCM
  • VMware vSphere, ESXi, vCenter, DRS, HA, SRM
  • Nutanix Prism, AHV, AOS, CVM, LCM
  • AWS: EC2, VPC, IAM, ELB, EBS, S3, Route53, CloudWatch
  • Azure: Virtual Machines, VNET, Storage, Key Vault, Azure AD, Azure Site Recovery
  • Patch Management, Vulnerability Remediation, Disaster Recovery and Capacity Management
Automation Skills
  • Hands-on experience in Ansible and/or Terraform for infrastructure provisioning, configuration management, and automation.
  • Strong scripting skills using PowerShell, Python, and/or Shell Scripting for operational automation.
  • Experience developing and maintaining automation workflows, reusable playbooks, and Infrastructure-as-Code (IaC) solutions to improve operational efficiency and reduce manual effort.
Key Responsibilities
  • Manage Windows, VMware, Nutanix, AWS and Azure environments.
  • Perform incident, problem, change and service request management.
  • Execute patching, vulnerability remediation and compliance activities.
  • Participate in disaster recovery planning, testing and execution.
  • Maintain SOPs, runbooks, CMDB and operational documentation.
  • Coordinate with OEM vendors and cloud providers for issue resolution.
  • Lead RCA for major incidents and drive permanent fixes.
  • Design platform standards, automation frameworks and cloud governance controls.
  • Lead lifecycle upgrades, cloud transformations and performance optimization initiatives.

Skill Requirements

Experience

L3: 8-12+ Years

Other Requirements

24x7 Support Coverage

Provide 24x7 operational support, monitoring, incident management, and troubleshooting to ensure service availability and business continuity.

Participate in shift-based support, on-call rotations, and major incident management activities to meet SLA commitments.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
388 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs