Find your next job. Start today.

Direct from employer

Track Manager (Support & Operations)

Date Posted: Oct 04, 2026
Apply on company website

Job Detail

  • location_on
    Location Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Job Summary

Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer 

Role Overview 

We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements. 

Key Responsibilities 

1. Hybrid Identity Ownership 

  • Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID) 

  • Design, implement, and optimize identity synchronization and authentication mechanisms 

  • Ensure high availability and resilience of identity services 

 

2. Expert-Level Troubleshooting & RCA 

  • Act as the highest escalation point (L3.2/SME) for critical identity issues 

  • Lead troubleshooting of:  

  • Complex Azure AD Connect / sync failures 

  • Advanced authentication issues (SSO, MFA, federation) 

  • AD replication, trust, and connectivity issues 

  • Perform deep Root Cause Analysis (RCA) and implement permanent fixes 

 

3. Identity Architecture & Security 

  • Provide guidance on:  

  • Identity architecture design & best practices 

  • Zero Trust implementation 

  • Conditional Access, Identity Protection, PIM strategies 

  • Drive improvements in identity security posture and compliance 

 

4. Automation & Innovation 

  • Develop advanced automation using PowerShell, Azure Automation, Graph API 

  • Lead initiatives to optimize identity operations and reduce manual effort 

  • Build reusable scripts/tools for monitoring, reporting, and provisioning 

 

5. Governance & Strategy 

  • Define and enforce identity governance standards, policies, and SOPs 

  • Participate in design reviews, audits, and transformation initiatives 

  • Ensure compliance with enterprise security and regulatory requirements 

 

6. Collaboration & Leadership 

  • Work with cross-functional teams (Security, Cloud, Network, Apps) 

  • Provide technical mentoring to L2/L3 engineers 

  • Support application onboarding, federation, and SSO integration strategies 

 

Required Skills 

  • Deep expertise in:  

  • Azure AD (Entra ID) – advanced/architect level 

  • Active Directory (AD DS, GPO, replication, trusts) 

  • Azure AD Connect / Entra Connect (advanced troubleshooting) 

  • Strong experience with:  

  • SSO (SAML, OAuth, OIDC), MFA, Conditional Access 

  • Federation (ADFS – strong preferred) 

  • Advanced PowerShell & automation skills 

  • Strong knowledge of identity security & Zero Trust principles 

 

Experience 

  • 8–12+ years of IT experience 

  • Minimum 5–7 years in Hybrid Identity / Azure AD roles 

  • Experience in large enterprise / global environments 

 

Preferred Skills 

  • Expertise in:  

  • Microsoft 365 ecosystem (Exchange, Teams identity dependencies) 

  • Intune / Endpoint Manager 

  • Knowledge of:  

  • Azure architecture and networking basics 

  • ITIL processes & service governance 

 

Certifications (Highly Preferred) 

  • SC-300 – Identity & Access Administrator 

  • AZ-104 – Azure Administrator 

  • AZ-305 – Azure Solutions Architect (added advantage) 

  • ITIL Foundation 

 

Key Expectations 

  • Provide technical leadership and SME support 

  • Ensure stability, scalability, and security of identity services 

  • Drive automation, transformation, and continuous improvement initiatives 

  • Minimize recurring incidents through proactive RCA and design improvements 

Key Responsibilities

Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer 

Role Overview 

We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements. 

Key Responsibilities 

1. Hybrid Identity Ownership 

  • Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID) 

  • Design, implement, and optimize identity synchronization and authentication mechanisms 

  • Ensure high availability and resilience of identity services 

 

2. Expert-Level Troubleshooting & RCA 

  • Act as the highest escalation point (L3.2/SME) for critical identity issues 

  • Lead troubleshooting of:  

  • Complex Azure AD Connect / sync failures 

  • Advanced authentication issues (SSO, MFA, federation) 

  • AD replication, trust, and connectivity issues 

  • Perform deep Root Cause Analysis (RCA) and implement permanent fixes 

 

3. Identity Architecture & Security 

  • Provide guidance on:  

  • Identity architecture design & best practices 

  • Zero Trust implementation 

  • Conditional Access, Identity Protection, PIM strategies 

  • Drive improvements in identity security posture and compliance 

 

4. Automation & Innovation 

  • Develop advanced automation using PowerShell, Azure Automation, Graph API 

  • Lead initiatives to optimize identity operations and reduce manual effort 

  • Build reusable scripts/tools for monitoring, reporting, and provisioning 

 

5. Governance & Strategy 

  • Define and enforce identity governance standards, policies, and SOPs 

  • Participate in design reviews, audits, and transformation initiatives 

  • Ensure compliance with enterprise security and regulatory requirements 

 

6. Collaboration & Leadership 

  • Work with cross-functional teams (Security, Cloud, Network, Apps) 

  • Provide technical mentoring to L2/L3 engineers 

  • Support application onboarding, federation, and SSO integration strategies 

 

Required Skills 

  • Deep expertise in:  

  • Azure AD (Entra ID) – advanced/architect level 

  • Active Directory (AD DS, GPO, replication, trusts) 

  • Azure AD Connect / Entra Connect (advanced troubleshooting) 

  • Strong experience with:  

  • SSO (SAML, OAuth, OIDC), MFA, Conditional Access 

  • Federation (ADFS – strong preferred) 

  • Advanced PowerShell & automation skills 

  • Strong knowledge of identity security & Zero Trust principles 

 

Experience 

  • 8–12+ years of IT experience 

  • Minimum 5–7 years in Hybrid Identity / Azure AD roles 

  • Experience in large enterprise / global environments 

 

Preferred Skills 

  • Expertise in:  

  • Microsoft 365 ecosystem (Exchange, Teams identity dependencies) 

  • Intune / Endpoint Manager 

  • Knowledge of:  

  • Azure architecture and networking basics 

  • ITIL processes & service governance 

 

Certifications (Highly Preferred) 

  • SC-300 – Identity & Access Administrator 

  • AZ-104 – Azure Administrator 

  • AZ-305 – Azure Solutions Architect (added advantage) 

  • ITIL Foundation 

 

Key Expectations 

  • Provide technical leadership and SME support 

  • Ensure stability, scalability, and security of identity services 

  • Drive automation, transformation, and continuous improvement initiatives 

  • Minimize recurring incidents through proactive RCA and design improvements 

Skill Requirements

Other Requirements

Job Description – L3.2 Hybrid Azure AD (Entra ID) Engineer 

Role Overview 

We are looking for a highly experienced L3.2 Hybrid Azure AD (Entra ID) Engineer to lead and own enterprise identity services across on-prem Active Directory and Azure AD environments. This role goes beyond L3 support, involving deep technical expertise, architectural guidance, and proactive service improvements. 

Key Responsibilities 

1. Hybrid Identity Ownership 

  • Own and manage end-to-end Hybrid Identity architecture (AD + Azure AD / Entra ID) 

  • Design, implement, and optimize identity synchronization and authentication mechanisms 

  • Ensure high availability and resilience of identity services 

 

2. Expert-Level Troubleshooting & RCA 

  • Act as the highest escalation point (L3.2/SME) for critical identity issues 

  • Lead troubleshooting of:  

  • Complex Azure AD Connect / sync failures 

  • Advanced authentication issues (SSO, MFA, federation) 

  • AD replication, trust, and connectivity issues 

  • Perform deep Root Cause Analysis (RCA) and implement permanent fixes 

 

3. Identity Architecture & Security 

  • Provide guidance on:  

  • Identity architecture design & best practices 

  • Zero Trust implementation 

  • Conditional Access, Identity Protection, PIM strategies 

  • Drive improvements in identity security posture and compliance 

 

4. Automation & Innovation 

  • Develop advanced automation using PowerShell, Azure Automation, Graph API 

  • Lead initiatives to optimize identity operations and reduce manual effort 

  • Build reusable scripts/tools for monitoring, reporting, and provisioning 

 

5. Governance & Strategy 

  • Define and enforce identity governance standards, policies, and SOPs 

  • Participate in design reviews, audits, and transformation initiatives 

  • Ensure compliance with enterprise security and regulatory requirements 

 

6. Collaboration & Leadership 

  • Work with cross-functional teams (Security, Cloud, Network, Apps) 

  • Provide technical mentoring to L2/L3 engineers 

  • Support application onboarding, federation, and SSO integration strategies 

 

Required Skills 

  • Deep expertise in:  

  • Azure AD (Entra ID) – advanced/architect level 

  • Active Directory (AD DS, GPO, replication, trusts) 

  • Azure AD Connect / Entra Connect (advanced troubleshooting) 

  • Strong experience with:  

  • SSO (SAML, OAuth, OIDC), MFA, Conditional Access 

  • Federation (ADFS – strong preferred) 

  • Advanced PowerShell & automation skills 

  • Strong knowledge of identity security & Zero Trust principles 

 

Experience 

  • 8–12+ years of IT experience 

  • Minimum 5–7 years in Hybrid Identity / Azure AD roles 

  • Experience in large enterprise / global environments 

 

Preferred Skills 

  • Expertise in:  

  • Microsoft 365 ecosystem (Exchange, Teams identity dependencies) 

  • Intune / Endpoint Manager 

  • Knowledge of:  

  • Azure architecture and networking basics 

  • ITIL processes & service governance 

 

Certifications (Highly Preferred) 

  • SC-300 – Identity & Access Administrator 

  • AZ-104 – Azure Administrator 

  • AZ-305 – Azure Solutions Architect (added advantage) 

  • ITIL Foundation 

 

Key Expectations 

  • Provide technical leadership and SME support 

  • Ensure stability, scalability, and security of identity services 

  • Drive automation, transformation, and continuous improvement initiatives 

  • Minimize recurring incidents through proactive RCA and design improvements 

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs