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Track Manager - IAM Operations

Date Posted: Oct 01, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026
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Job Description

Job Summary

This role ensures the effective management of identity and privileged access operations using CyberArk PAM solutions. The individual oversees large-scale operational activities, drives continuous improvement initiatives, and leads teams to deliver reliable and secure identity management services, directly impacting client satisfaction and compliance within the organization.

Key Responsibilities

1. Oversee CyberArk PAM (Vault, PVWA, CPM, PSM) operations by implementing advanced monitoring, incident response, and maintenance strategies to ensure platform stability, security, and compliance.
2. Lead identity management operations by defining and optimizing workflows, automating account provisioning/deprovisioning, and enforcing privileged access policies using CyberArk tools.
3. Drive continuous improvement initiatives by analyzing operational metrics, identifying areas for process automation, and integrating new CyberArk features and best practices to enhance service delivery.
4. Manage client relationships by interpreting complex requirements, providing expert-level solutions, and ensuring operational teams consistently meet or exceed SLAs and compliance standards.
5. Mentor and empower support teams by sharing expertise in CyberArk PAM operations, conducting advanced troubleshooting, and delivering targeted training to elevate technical capabilities.
6. Champion innovation in IAM operations by evaluating emerging CyberArk features and industry trends, proposing enhancements, and leading proof-of-concept initiatives to strengthen the organization’s security posture.

Skill Requirements

1. Excellent Ability To Manage Identity Management Operations, Including Privileged Account Lifecycle, Policy Enforcement, And Automation.
2. Strong Expertise In Monitoring, Incident Response, And Troubleshooting Within Cyberark Environments.
3. Advanced Proficiency In Process Optimization, Workflow Automation, And Continuous Improvement Methodologies.
4. Excellent Communication And Leadership Skills For Mentoring Teams And Managing Client Expectations.
5. Solid Understanding Of Security Compliance Frameworks Relevant To Iam And Pam.

Other Requirements

1. CyberArk Certified Delivery Engineer (CCDE) or CyberArk Guardian certification is highly recommended.
2. Optional: CISSP or CISM certification is valuable for broader security management

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
388 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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