Find your next job. Start today.

Direct from employer

Track Manager - Hardware Asset Management, Configuration Management

Date Posted: Oct 03, 2026
Apply on company website

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 28, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Job Summary

This role provides expert leadership in managing ServiceNow Software and Hardware Asset Management operations for large-scale and complex projects, driving operational excellence, continuous process improvement, and the achievement of client SLAs. The individual empowers teams, ensures high-quality service delivery, and champions innovation in asset management practices to enhance business outcomes.

Key Responsibilities

1. Lead the design and optimization of ServiceNow Software and Hardware Asset Management workflows, ensuring seamless asset lifecycle management and compliance with organizational policies.
2. Drive the configuration and enhancement of ServiceNow Asset Management modules, leveraging advanced features to automate processes and improve data accuracy.
3. Oversee integration of ServiceNow Asset Management with third-party tools to ensure comprehensive asset tracking and reporting across the enterprise.
4. Implement advanced reporting and dashboard solutions in ServiceNow to deliver actionable insights to stakeholders and support business decision-making.
5. Mentor and guide the asset management team in ServiceNow best practices, facilitating knowledge sharing and technical upskilling.
6. Serve as the escalation point for complex asset management issues, providing expert resolution and strategic recommendations.
7. Collaborate with internal teams to identify opportunities for process innovation and efficiency using ServiceNow and related automation technologies.
8. Ensure adherence to client SLAs by monitoring operational performance, analyzing trends, and implementing continuous improvement initiatives in asset management operations.

Skill Requirements

1. Advanced Skills In Servicenow Configuration Management And Platform Customization.
2. Excellent Understanding Of Servicenow Integration Capabilities And Api Usage For Asset Data Exchange.
3. Strong Expertise In Designing And Optimizing Asset Lifecycle Processes Within Servicenow.
4. Advanced Proficiency In Servicenow Reporting, Dashboard Creation, And Data Analytics.
5. Excellent ProblemSolving And Leadership Skills, With The Ability To Mentor And Guide Technical Teams.
6. InDepth Knowledge Of Itil Practices As Applied To Asset And Configuration Management.

Other Requirements

1. ServiceNow Certified Implementation Specialist � Software Asset Management (recommended).
2. ServiceNow Certified Implementation Specialist � Hardware Asset Management (optional but valuable).
3. ITIL 4 Foundation Certification (optional but valuable)

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs