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Track Lead - Social Network Development, Netwok Automation

Date Posted: Sep 30, 2026
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Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Job Summary

The Track Lead for Support & Operations plays a pivotal role in overseeing operational management with a strong emphasis on continuous improvement and problem-solving. This position is essential for ensuring that the support team meets client SLAs while fostering an empowered and effective team environment through strategic people management.

Key Responsibilities

1. Enhance Operational Systems By Utilizing Network Development And Automation Tools To Improve Management Reporting And Streamline Information Flow, Optimizing Business Processes For Better Organizational Planning.
2. Analyze Client Requirements And Oversee The Support Team’S Performance To Ensure Alignment With Client Expectations And Slas, Driving Customer Satisfaction Through Effective Communication.
3. Lead And Mentor Project Teams By Implementing Best Practices In Network Development And Automation, Ensuring Clear Communication Of Project Goals And Fostering A Collaborative Team Culture.
4. Drive Innovation In Processes By Identifying Opportunities For Improvement In Network Operations And Automation, Contributing To Overall Organizational Progress And Efficiency.
5. Provide Tailored Solutions That Align With Customer Needs Through Advanced Network Development Techniques And Automation Strategies, Ensuring Impactful Business Results.

Skill Requirements

1. Strong Understanding Of Network Development Practices And Network Automation Tools
2. Proficiency In Problem-Solving And Operations Management
3. Excellent Communication And Team Leadership Skills
4. Ability To Analyze And Interpret Client Requirements Effectively

Other Requirements

1. Optional But Valuable: Cisco Certified Network Associate (Ccna)
2. Optional But Valuable: Itil Foundation Certificatio

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
162 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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