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Track Lead - ServiceNow,JavaScript

Date Posted: Oct 01, 2026
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Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026
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Job Description

Job Summary

The Track Lead in Tools & Automation plays a pivotal role in operations management, focusing on continuous improvement and problem-solving while ensuring client SLAs are met. This position emphasizes empowering teams through effective leadership and innovation, contributing to the overall success of our organizational objectives.

Key Responsibilities

1. Enhance Operational Systems By Utilizing Snow Admin And Javascript To Improve Management Reporting And Streamline Information Flow, Optimizing Business Processes For Better Organizational Planning.
2. Analyze Client Requirements And Ensure The Support Team Meets Client Expectations Through Effective Use Of Rest/Soap Api Integrations.
3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Utilizing Angularjs For Developing User-Centric Solutions.
4. Drive Innovation By Proposing New Ideas And Process Enhancements That Contribute To Overall Organizational Progress And Efficiency.
5. Provide Tailored Solutions That Align With Customer Needs, Leveraging Snow Admin Functionalities To Drive Business Results Within The Established Environment.

Skill Requirements

1. Proficient In Snow Admin / Support With A Solid Understanding Of Operational Best Practices.
2. Strong Expertise In Javascript For Developing Interactive Web Applications And Enhancing User Interfaces.
3. Familiarity With Rest/Soap Apis For Effective System Integrations.
4. Competent In Angularjs For Creating Dynamic And Responsive Web Applications.
5. In-Depth Knowledge Of Process Improvement Methodologies And Problem-Solving Techniques.

Other Requirements

1. Itil Foundation Certification Is Optional But Valuable For This Role.
2. Additional Certifications In Javascript Frameworks Or Api Management Are Advantageous

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
388 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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