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Track Lead - ServiceNow, IT Service Management

Date Posted: Oct 01, 2026

Job Detail

  • location_on
    Location Lucknow, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026

Job Description

Job Summary

ServiceNow Developer for Wella Steady State building and enhancing ITSM workflows, integration to monitoring and CMDB, and reports.

Key Responsibilities

1) ITSM enhancement per Wella backlog. 2) Flow Designer, Business Rule and UI Policy dev. 3) CMDB integrations. 4) Reports and dashboards. 5) Meet dev SLAs. 6) Author dev documentation. 7) Adhere to secure dev SOP. 8) Support SIAM tool integration.

Skill Requirements

3-5 years ServiceNow with CSA and CAD certification; ITSM; Flow Designer; JavaScript; GlideRecord; ITIL v4.

Other Requirements

Excellent communication skills; flexibility for shifts (24x7 rotational for L1/L2); willingness to work from Noida/Lucknow ODC; adherence to HCL ISMS and Wella data protection standards.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
388 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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