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Track Lead - IAM Operations

Date Posted: Oct 12, 2026
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Job Detail

  • location_on
    Location Pune, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

The Track Lead for Support & Operations plays a critical role in managing Identity and Access Management (IAM) operations with a focus on continuous improvement and problem-solving. This position is essential for meeting client SLAs and empowering teams through effective leadership and communication. The Track Lead will foster innovation and drive process efficiency to support organizational objectives.

Key Responsibilities

1. Enhance Operational Systems By Utilizing Cyberark Pam Tools To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.
2. Collaborate With Clients To Understand Their Requirements And Oversee The Support Team’S Performance In Meeting Client Expectations, Leveraging Iam Strategies To Ensure Satisfaction.
3. Lead And Mentor The Project Team, Ensuring Transparent Communication Of Project Goals And Fostering An Environment Of Collaboration And Growth In Iam Operations.
4. Drive Innovation By Introducing New Ideas And Improvements In Iam Processes, Utilizing Cyberark Pam Methodologies To Enhance Overall Organizational Effectiveness.
5. Provide Tailored Solutions Using Iam Best Practices And Cyberark Pam Functionalities To Address Customer Needs, Resulting In Measurable Business Outcomes.

Skill Requirements

1. Strong Understanding Of Iam Operations Management And Cyberark Pam (Vault, Pvwa, Cpm & Psm).
2. Proficient In Process Optimization And Operational Reporting Techniques.
3. Excellent Problem-Solving And Decision-Making Skills Within A Client-Focused Environment.
4. Proven Ability To Lead Teams And Communicate Effectively With Stakeholders.
5. Familiarity With Identity Management Frameworks And Compliance Standards.

Other Requirements

1. Optional But Valuable Certifications: Cyberark Certified Trustee, Iam Certified Professional, Or Related Iam Certifications

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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