Lead the end-to-end Workforce Management tower for a new client account. The role is accountable for building an effective
planning and governance framework across demand forecasting, capacity planning, scheduling, intraday management,
performance analytics and workforce optimization. The Tower Lead will ensure that staffing aligns with business demand and
service-level commitments, establish stable operations during transition, and serve as the senior WFM contact for client and
delivery stakeholders.
Source: Tata Consultancy Services careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Tata Consultancy Services is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official com... Read More
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