Main Accountabilities
1. Digital Project Execution & Delivery
• Manage execution of digital projects and change requests across LOS, SFDC, CRM, and integrations
• Ensure timely delivery aligned to business timelines and requirements
• Track project progress and resolve dependencies across teams
2. Application Support & System Stability
• Ensure uptime of core systems (LOS, SFDC, etc.) meets defined SLAs (≥95%)
• Drive reduction of system issues, defects, and recurring incidents
• Provide support during UAT, go-live, and post-production phases
3. Service Delivery & Issue Management
• Drive reduction in open implementation issues and CRs
• Ensure timely resolution of production issues and escalations
• Monitor service performance and improve turnaround time
4. IT Governance & Compliance Execution
• Ensure adherence to IT governance processes, audit requirements, and controls
• Support reduction in internal audit observations
• Maintain documentation, logs, and compliance records
5. Release & Patch Management
• Ensure timely patch deployment across SIT, UAT, and Production environments
• Validate deployments to ensure minimal defects and stable releases
• Coordinate with vendors and internal teams for smooth releases
Source: Tata Capital careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Tata Capital is an employer in the Banking/Financial Services/Broking sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki... Read More
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