Role Purpose
The purpose of this role is to bridge client's functional and technical requirements at the module level by assisting in outlining technical specifications, performing basic configuration, and troubleshooting initial system issues.
Senior Developer - ServiceNow ITOM
Event Management / Service Mapping / AIOps
Role Summary
The Senior ITOM Developer will design, configure, and implement ServiceNow ITOM capabilities supporting UCQ's monitoring, observability, CMDB, and AIOps transformation initiatives.
Key Responsibilities
1. Configure Event Management and Alert Intelligence solutions.
2. Develop Event Rules, Alert Rules, Correlation Rules, and Alert Suppression.
3. Implement Service Mapping and Discovery patterns.
4. Configure MID Servers and monitoring integrations.
5. Build CMDB data ingestion processes.
6. Develop automation workflows and remediation actions.
7. Support AIOps implementation and machine learning use cases.
8. Troubleshoot complex event and CMDB issues.
9. Participate in code reviews and technical mentoring.
10. Support release and deployment activities.
Required Skills
1. ServiceNow ITOM
2. Event Management
3. Service Mapping
4. Discovery
5. CMDB
6. AIOps
7. IntegrationHub
8. JavaScript
9. REST/SOAP APIs
Source: Wipro careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Wipro is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam K... Read More
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