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Technical Lead (Support & Operations)

Date Posted: Oct 17, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

Job Description : ITIL Foundation and Cisco Certifications Preferred Job Summary : Network Data Engineer
Job Responsibilities : · Co-ordinating with Carriers and working on troubleshooting on WAN links · Escalating issues at carrier end and driving issues till resolution · Understanding and troubleshooting MPLS, Frame Relay, SDWAN · Troubleshoot, and escalate production problems affecting network infrastructure · Hands on experience on network monitoring tools like ITSM Remedy etc. · Hands on experience in Circuit testing required · Should have Hardware knowledge on devices like 7600, 6500, Nexus
 
 Series, 3750 etc.

Key Responsibilities

NA

Skill Requirements

Skill Requirement : Good Communication skill required to do customer front ending · Monitoring and troubleshooting of LAN / W- Good knowledge on DHCP / DNS and other networking protocols · Advanced understanding in configuring and troubleshooting Routing protocols like RIP, EIGRP, OSPF, ISIS and BGP · Knowledge of QOS and multicasting required · Should have experience in troubleshooting complex network issues · Experience in troubleshooting LAN technologies like VTP, STP · Understanding of Gateway redundancy protocols like HSRP, VRRP, GLBP · Complete Understating of Small-scale routers and switches such as 2800, 2900, 3750, 3900, ASR, ISR · Should understand GRE, IPsec, site to site VPN, DMVPN · Understanding of VSS · Understanding and troubleshooting LAN wireless issues, WLC, IOS upgrade on routers and switches · Troubleshooting IPSEC, NAT, PAT, GRE

Other Requirements

Other Requirement : · Ready to work in 24* 7 environment · CCNA, CCNP certification is Mandatory · Good understanding of ITIL framework, processes · Experience – 3 to 10 years

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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