Team Member - AOCC/JCC

About Business:

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani Airports Holding Limited: Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.

Job Purpose: Executive - Airside Operations is responsible for coordinating and supporting airside activities, ensuring safe and efficient operations. This role is crucial for managing aircraft movements, liaising with pilots and ground crew, and ensuring compliance with safety regulations. Key responsibilities include overseeing ground support equipment, monitoring airside operations, facilitating timely aircraft arrivals and departures, and responding to emergencies.

Responsibilities

Operations Monitoring and Terminal Coordination:

• Monitor terminal operations to detect congestion or unusual incidents and coordinate corrective actions with terminal operations, security, and other relevant teams.
• Ensure seamless baggage delivery operations by monitoring processes and resolving delays.
• Supervise Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) to ensure parking stands are allocated before flight arrival and maintain on-time block and off-block operations.
• Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances according to flight plans.

Flight Announcements and Status Updates:

• Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
• Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
• Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).

Stakeholder Coordination:

• Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
• Work with ATC for flight arrivals, parking allocation, runway changes, towing permissions, and other operational updates.
• Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.

Regulatory Compliance and Documentation:

• Ensure adherence to SOPs and regulatory requirements and support compliance with internal and external audits.
• Capture operational data and prepare reports for shift summaries, incidents, and performance tracking.

Training and Development:

• Assist staff in completing mandatory compliance training related to aviation standards, safety protocols, ISO certifications, and operational excellence.
• Participate in mock drills, operational simulations and cross-functional training to ensure seamless coordination with other departments.

Key Stakeholders - Internal:

• Duty Manager - AOCC/JCC
• Airport Operations Team
• Air Traffic Control
• Airport Security
• Emergency Medical Services
• Engineering & Maintenance Team
• Health, Safety & Environment (HSE) Team

Key Stakeholders - External:

• Airlines
• Ground handlers
• Non-scheduled operators
• Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military)

Medical agencies

Qualifications

Educational Background:

• Post Diploma/MBA or Bachelor's Degree in Aviation Management, Operations Management, or a related field
• 1-2 years of experience in airport operations, ground handling, or airside services preferred.

Work Experience:

• 1-2 years of experience in airport operations, ground handling, or AOCC ops is preferred.