One million success stories. Start yours today.

Direct from employer

Team Manager, Rufus and Alexa Shopping

Date Posted: Aug 07, 2026
Apply on company website

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 12, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Rufus & Alexa Shopping Operations team strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.


Key job responsibilities
Experience prioritizing and delivering projects on time in a fast-moving environment
Experience leading cross-functional teams to deliver projects on tight deadlines
Experience in capacity planning, operations planning, business analysis or equivalent
Key job responsibilities
· Manage day to day operations with a team of AI Data Validators and AI Validator Leads
· Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.
· Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis
· Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas
· Own team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis.

Basic qualifications

- Bachelor's degree in any field of study
- 4+ years of management, or 2+ years of people management experience
- Experience managing multiple projects in parallel through prioritization, planning, and task delegation
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network
- Comfortable working in a fast paced, highly collaborative, dynamic work environment

Preferred qualifications

- Experience with SQL and advanced Excel
- Six Sigma Black Belt Certification, or Six Sigma Green Belt
- Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: Amazon careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Amazon
Amazon · India
1,657 open roles

Amazon openings shown on Kaam Ki Khoj are read directly from the company's own careers site and link back to it. Apply there; Kaam Ki Khoj does not process applications for these roles and is not affiliated with Amazon. Read More

Related Jobs

One upload, every employer

Let the right employer find you

Upload your CV once — we read it, build your profile and put you in front of every employer hiring on Kaam Ki Khoj. No forms, no fees.

Upload your CV Browse jobs