Job Purpose
To oversee a team of outbound sales agents, to drive business growth and meet performance targets. Primary responsibilities will include managing team operations, ensuring high-quality sales interactions.This role demands strong leadership skills, excellent sales acumen, and a results-oriented mindset.
Responsibilities
Core Responsibilities:
1. Team Management:
• Supervise and mentor a team of outbound sales agents.
• Conduct daily team briefings to set targets and expectations.
• Monitor agent performance and provide constructive feedback.
2. Sales Strategy Execution:
• Implement sales strategies to meet or exceed team targets.
• Develop call scripts, objection-handling techniques, and closing strategies.
• Analyse sales data to identify trends and optimize performance.
3. Performance Monitoring:
• Track individual and team KPIs, including call volume, conversion rates.
• Ensure compliance with company standards and data protection Policy.
4. Training and Development:
• Identify training needs and organize periodical trainings.
• Ensure new hires are effectively onboarded .
• Promote best practices for Lead conversions.
5. Customer Relationship Management:
• Address escalated customer queries/issues promptly and effectively.
Qualification ; Graduate , Master / Postgraduate
Source: Tata Capital careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Tata Capital is an employer in the Banking/Financial Services/Broking sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki... Read More
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