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Subject Matter Expert (Support&Ops)

Date Posted: Oct 18, 2026

Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

The Complex Software Packaging Engineer (L3) is responsible for designing, creating, testing, and maintaining complex application packages for enterprise deployment across Windows environments. The role requires expertise in packaging technologies, application virtualization, deployment automation, troubleshooting, and adherence to organizational security and compliance standards. The engineer acts as a technical SME, drives package optimization, and supports large-scale software deployment initiatives.

Key Responsibilities

Analyze application requirements and create complex software packages using MSI, MSIX, App-V, and other packaging technologies. Perform application repackaging, customization, configuration, and silent installation development. Design and implement enterprise software deployment solutions using Microsoft Intune, MECM/SCCM, and related endpoint management platforms. Troubleshoot packaging, installation, compatibility, and deployment issues across enterprise environments. Conduct application testing, UAT support, and deployment validation activities. Create detection methods, deployment rules, and dependency mappings for complex applications. Develop automation scripts using PowerShell and other scripting tools to streamline packaging activities. Collaborate with application owners, security teams, infrastructure teams, and vendors during packaging and deployment projects. Ensure software packages comply with security, licensing, and organizational standards. Maintain packaging documentation, knowledge articles, and operational procedures.

Skill Requirements

6 to 9 years of experience in software packaging and enterprise application deployment. Strong hands-on experience with MSI, MSIX, InstallShield, AdminStudio, Wise Package Studio, and App-V. Expertise in Microsoft Intune, MECM/SCCM, and enterprise endpoint management solutions. Proficiency in PowerShell scripting and deployment automation. Strong understanding of Windows OS architecture, registry, file systems, services, and application dependencies. Experience with application compatibility analysis and remediation. Knowledge of software distribution, patch management, and lifecycle management processes. Familiarity with packaging standards, security controls, and compliance requirements. Strong troubleshooting, analytical, and root cause analysis skills. Excellent stakeholder management, communication, and documentation capabilities.

Other Requirements

Experience with Azure Virtual Desktop (AVD), Citrix, or VMware Horizon environments. Knowledge of Microsoft Endpoint Manager, Windows Autopilot, and Workspace ONE. Exposure to DevOps practices and CI/CD integration for application packaging. Experience with application virtualization technologies beyond App-V. Relevant certifications such as Microsoft Endpoint Administrator, ITIL Foundation, or AdminStudio certifications. Experience supporting global enterprise environments and large-scale transformation programs. Understanding of Software Asset Management (SAM) and software licensing compliance. Exposure to AI-assisted automation and self-service software deployment platforms.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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