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Std- Customer Support Manager

Date Posted: Sep 16, 2026

Job Detail

  • location_on
    Location Kochi, Kerala, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 15, 2026

Job Description

Position Summary with Job Responsibilities

Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.

Education

B.Tech/M.Tech (Mechanical) in Automobile or Electrical

Work Experience

7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)

3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors

Tata Motors Leadership Competencies

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Leading Change - Recognizing the need for change, initiating and adapting to change
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Motivating Self and Others - Inspiring teams and individuals
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Functional Competencies

Knowledge of Automobiles
Strong analytical and Problem solving skills
Interpersonal Skill

Tags

Source: Tata Motors careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview


Tata Motors Read More

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