1. Responssible for Service Assurance and Service Delivery SLA and KPI
2. Escalation handling and stake holder coordination like planning,
construction/deployment, Home Care, NOC and business team.
3. Maintaining Network up time and Network SLA
4. RCA and Fix for repeat Failures
5. Technical support to JC O&M team for L2 issues
6. Monitoring and controlling of Preventive and corrective Maintenance.
7. Material Reconciliation and spares management.
8. SP Vendor Governance
BE/B Tech Electronics
10 - 15 years
1. Experience of Fiber Network O&M.
2. Hands on experience for handling of Fiber network Test & Measurement
Equipment`s and Tools.
3. Experience of handling IP/Transmission Equipment`s
1. Good Knowledge of Fiber Optics communication.
2. Planning and scheduling of work.
3. Escalation handling and customer management.
4. Good communication Skill
5. analytical and decision making.
Source: Reliance Jio careers — Read the original posting and apply
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