1. Assist State training In charge in all training and skill upgradation
programs
2. Impart product repair, process and CRM platform training to all field
manpower
3. Ensure minimum repair bounce and maintain quality of repairs
4. Provide technical support to assigned service points
5. Derive innovating ways to reduce repair cost
6. Provide soft skill training to all the front- end field employees
7. Drive on-the-job, online and classroom training for all the field
employees
8. Define SOP`s and find ways to improve service quality
9. Work on improving technical and soft skills of all customer facing
ITI / Diploma/ Graduation degree in any discipline
3 - 10 years
1.Technical knowledge of mobile phone and telecom
2.Expertise in preparing technical documents
3. Training skills
4.Communication skills
Source: Reliance Jio careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Reliance Jio is an employer in the Telecom sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam Ki Khoj is not affiliated wit... Read More
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