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SRE Production support Lead

Date Posted: Sep 23, 2026

Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

Responsibilities

  • Provide L2 production support for business-critical applications.
  • Monitor application and infrastructure health using SRE monitoring tools.
  • Analyze and resolve production incidents within defined SLAs.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Troubleshoot application, server, and database-related issues.
  • Use SQL queries for data validation, troubleshooting, and issue analysis.
  • Work closely with development, infrastructure, and database teams to resolve production issues.
  • Participate in deployment, release, and change management activities.
  • Monitor system performance, availability, and reliability metrics.
  • Create and maintain support documentation, runbooks, and SOPs.
  • Support on-call rotations and major incident management processes.
  • Identify automation opportunities to improve operational efficiency.

Technical requirements

  • Primary skills:Technology->DevOps->Site Reliability Engineering(SRE),Technology->Infrastructure-Storage-Administration->UNIX Storage,Technology->Maintenance and Production Support process->Finacle Product Maintenance process,Technology->SQL SSIS->SQL Server

Preferred skills

  • Technology › DevOps › Site Reliability Engineering(SRE)
  • Technology › Maintenance and Production Support process › Finacle Product Maintenance process
  • Technology › Infrastructure-Storage-Administration › UNIX Storage
  • Technology › SQL SSIS › SQL Server

About the role

  • Role: Technology Lead
  • Experience: 5 - 8 years
  • Education: MCA, MTech, Bachelor of Engineering, BCA, BTech

Source: Infosys careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Infosys
Infosys · Bengaluru, Karnataka, India
1,811 open roles

Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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