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Sr Technical Lead (Support & Operations)

Date Posted: Oct 19, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

  • Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.
  • Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools
  • Excellent working knowledge in Intune packaging and troubleshooting activities.
  • Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.
  • Ability to use & understand the scripting languages such as VBScript, PowerShell, PSADT, Batch Script, Wise Script and able to guide the team members effectively.
  • Should have hands on experience in Service Now/Remedy tools for application life cycle management.
  • Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.
  • Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.
  • Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.
  • Experience on MAC Packaging is an added advantage.
  • Knowledge or experience on Automation of Packaging process/technology
  • Ability to communicate effectively with both IT and non-IT staff.
  • Good record keeping skills with the ability to produce clear technical documentation of packaging projects.
  • Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.
  • Ability to innovate and convince others of the argument for change.
  • Ability and eagerness to meet new objectives and learn new skills.
  • Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.
  • Should have the excellent customer relationship and stakeholder management skills.
  • Should have the ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.
  • Should have hands on experience in Transition/Transformation projects and its life cycle management.

Should have ability to manage the team and team conflicts.

Key Responsibilities

  • Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.
  • Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools
  • Excellent working knowledge in Intune packaging and troubleshooting activities.
  • Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.
  • Ability to use & understand the scripting languages such as VBScript, PowerShell, PSADT, Batch Script, Wise Script and able to guide the team members effectively.
  • Should have hands on experience in Service Now/Remedy tools for application life cycle management.
  • Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.
  • Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.
  • Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.
  • Experience on MAC Packaging is an added advantage.
  • Knowledge or experience on Automation of Packaging process/technology
  • Ability to communicate effectively with both IT and non-IT staff.
  • Good record keeping skills with the ability to produce clear technical documentation of packaging projects.
  • Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.
  • Ability to innovate and convince others of the argument for change.
  • Ability and eagerness to meet new objectives and learn new skills.
  • Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.
  • Should have the excellent customer relationship and stakeholder management skills.
  • Should have the ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.
  • Should have hands on experience in Transition/Transformation projects and its life cycle management.

Should have ability to manage the team and team conflicts.

Skill Requirements

  • Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.
  • Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools
  • Excellent working knowledge in Intune packaging and troubleshooting activities.
  • Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.
  • Ability to use & understand the scripting languages such as VBScript, PowerShell, PSADT, Batch Script, Wise Script and able to guide the team members effectively.
  • Should have hands on experience in Service Now/Remedy tools for application life cycle management.
  • Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.
  • Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.
  • Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.
  • Experience on MAC Packaging is an added advantage.
  • Knowledge or experience on Automation of Packaging process/technology
  • Ability to communicate effectively with both IT and non-IT staff.
  • Good record keeping skills with the ability to produce clear technical documentation of packaging projects.
  • Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.
  • Ability to innovate and convince others of the argument for change.
  • Ability and eagerness to meet new objectives and learn new skills.
  • Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.
  • Should have the excellent customer relationship and stakeholder management skills.
  • Should have the ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.
  • Should have hands on experience in Transition/Transformation projects and its life cycle management.

Should have ability to manage the team and team conflicts.

Other Requirements

  • Expertise in Application packaging, Application repackaging and automating software installations for a range of Windows desktop software using software packaging technologies.
  • Hands on experience in Flexera Admin studio / Wise Package Studio, AppV 5.x and any other repackaging tools
  • Excellent working knowledge in Intune packaging and troubleshooting activities.
  • Good logical diagnostic skills: ability to troubleshoot and resolve complex technical issues and support the team.
  • Ability to use & understand the scripting languages such as VBScript, PowerShell, PSADT, Batch Script, Wise Script and able to guide the team members effectively.
  • Should have hands on experience in Service Now/Remedy tools for application life cycle management.
  • Hands on experience in handling MSIX and AppX packages and able to perform POC around the same.
  • Should have excellent experience in SCCM/Intune deployment activities and knowledge in other deployment activities.
  • Should have the end-to-end visibility of Application Life Cycle Management and associated process in it including Application Portfolio Management.
  • Experience on MAC Packaging is an added advantage.
  • Knowledge or experience on Automation of Packaging process/technology
  • Ability to communicate effectively with both IT and non-IT staff.
  • Good record keeping skills with the ability to produce clear technical documentation of packaging projects.
  • Self-motivated, quick learner, able to work unsupervised and to contribute as an effective member of the team.
  • Ability to innovate and convince others of the argument for change.
  • Ability and eagerness to meet new objectives and learn new skills.
  • Ability to perform Quality Analysis for the team and provide innovative solutions to reduce the cycle time.
  • Should have the excellent customer relationship and stakeholder management skills.
  • Should have the ability to quickly understand on any new technology comes in the market and able to perform POC and train the team.
  • Should have hands on experience in Transition/Transformation projects and its life cycle management.

Should have ability to manage the team and team conflicts.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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