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Sr Technical Lead (Support & Operations)

Date Posted: Oct 11, 2026

Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

•    5–8 years of experience in infrastructure or application monitoring, with 3+ years in Datadog.
•    Strong implementation experience across Datadog APM, Logs, Metrics, RUM, and Synthetics modules.
•    Hands-on experience with cloud environments (AWS, Azure, or GCP).
•    Knowledge of scripting (Python, PowerShell, or Bash) for automation of Datadog configurations.
•    Familiarity with CI/CD pipelines, containerized workloads (Docker, Kubernetes), and distributed systems.
•    Strong understanding of modern observability practices (metrics, logs, traces).

Key Responsibilities

•    Experience integrating Datadog with Terraform or configuration management tools.
•    Knowledge of ITIL event and incident processes.

Skill Requirements

•    Own Datadog full-stack observability across infrastructure, application, network, and cloud components.
•    Fine-tune and optimize existing Datadog monitoring configurations, dashboards, alerts, and synthetics.
•    Implement advanced Datadog functionalities such as APM distributed tracing, RUM, log analytics, and CI/CD pipeline integrations.
•    Define observability KPIs and SLIs/SLOs aligned to business and IT service health.
•    Develop and maintain custom monitors, service maps, and metric dashboards for proactive monitoring.
•    Integrate Datadog with incident management systems (ServiceNow, OpsGenie, PagerDuty, etc.).
•    Collaborate with developers, SREs, and infrastructure teams to trace, diagnose, and resolve performance bottlenecks.
•    Mentor team members and document observability use cases and best practices.

Other Requirements

•    Experience integrating Datadog with Terraform or configuration management tools.
•    Knowledge of ITIL event and incident processes.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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