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Sr Technical Lead (Support & Operations)

Date Posted: Oct 12, 2026
Apply on company website

Job Detail

  • location_on
    Location Chennai, Tamil Nadu, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management 
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE 
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

 

Key Responsibilities

Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management 
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE 
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

 

Skill Requirements

Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management 
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE 
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

 

Other Requirements

Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management 
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE 
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

 

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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