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Sr Subject Matter Expert (Support&Ops)

Date Posted: Oct 16, 2026

Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026

Job Description

Job Summary

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Key Responsibilities

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Skill Requirements

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Other Requirements

Should have knowledge on email, DNS, mail client configuration. Proficiency in areas like TCP/IP, email protocols (SPF/SMARC/DKIM), networking, and security tools. Should manage Cisco Ironport / Cisco ESA, ProofPoint Message Gateway for providing Email Threat Prevention. Preventing unwanted email with Adaptive Reputation, Spam with Anti-Spam Policies, and Malware with AntiMalware Policies. (Message Filter and Content Filters) Track and correct any applicable information security deficiencies, conditions, weaknesses, findings, and gaps identified by audits, reviews, security control assessments, and tests and the continuous monitoring activities such as, but not limited to, vulnerability and compliance scanning of all the IT systems. Should do close monitoring of infrastructure. Compile information from various sources (log analysis, incident reporting, event analysis, etc.) Should provide high availability as and when required. Provide Customer support on call, mail and remote session and achieve 100% customer satisfaction for support provided to them. Required Skills: Strong technical acumen and prior experience in information security, specifically cloud infrastructure, endpoint security, and vulnerability. Experience in any Email Security concept would be preferred. Must have good verbal and written communication.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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