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Sr. Program Manager, Abuse Prevention

Date Posted: Aug 13, 2026
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Job Detail

  • location_on
    Location Bengaluru, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 12, 2026
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Job Description

As a Senior Program Manager, you will own multiple cost reduction programs for Amazon India such as rejects reduction, salability improvements, and abuse prevention. You will be responsible for managing requirements, tracking metrics, and identifying and executing initiatives to keep those metrics under control across various Amazon India stakeholder teams.

You will collaborate cross-functionally to design strategies, establish goals and monitor progress regularly. Your program management and analytical skills will help optimize processes, identify emerging opportunities of cost reduction and abuse Modus Operandi (MOs), and benchmark our performance.

If you have extensive experience driving large scale programs across functions, managing stakeholder expectations, and continually identifying defects and and their solutions through data-driven insights, this is the ideal position for you to make a significant impact at Amazon's scale.

Key job responsibilities
As a Senior Program Manager, you will be responsible for managing our returns and concessions cost reduction and abuse prevention programs for India. In this role, you will:

- Lead the efforts to reduce policy and process defects and associated abuse to reduce cost of returns and concessions

- Run cross-functional product and program mechanisms across business, product, and tech stakeholders

- Streamline cross-functional collaboration to establish program goals, KPIs, and track progress at regular intervals. Identify potential blockers upfront and find solutions.

- Manage the roadmaps and publish quarterly updates on achievements and learnings.

Basic qualifications

- 3+ years of post Master's, full-time relevant industry (professional or military) experience
- full-time MBA program in management, business administration, economics, engineering, marketing

Preferred qualifications

- Experience with Lean/Six Sigma
- Master's degree
- Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: Amazon careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

Amazon
Amazon · India
1,657 open roles

Amazon openings shown on Kaam Ki Khoj are read directly from the company's own careers site and link back to it. Apply there; Kaam Ki Khoj does not process applications for these roles and is not affiliated with Amazon. Read More

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