Sr Product Manager – Orchestration, Shipment Technologies

Amazon’s Ship Tech (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customer globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.

We are looking for a product leader to own and drive our technical roadmap for key systems and capabilities that enable Customer Delivery Experience and Cost to Serve Reductions. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.

The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.

The ideal candidate will have successfully built 0-to-1 products in the logistics and transportation space. You are able to synthesize a variety of technologies and capabilities, and translate them into products that solve specific pain-points. You are analytical and data driven, and are laser focused on measuring and improving the success of products you own. You will own the business model, P&L, feature development, product roadmap, customer segmentation and pricing, and demand generation. You will drive product development across multiple cross-functional teams.

Key job responsibilities
Serve as the subject matter expert in transportation visibility and intelligence, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement
Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements
Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders
Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions
Champion a customer-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption
Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget

Basic qualifications

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience working across functional teams and senior stakeholders
- Experience overseeing roadmap strategy and definition
- Experience in using statistical analysis to identify issues or opportunities for improvement
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner

Preferred qualifications

- Experience in influencing senior leadership through data driven insights
- 5+ years of supply chain operations and logistics experience
- 5+ years of transportation and supply chain experience
- 2+ years experience with customer delivery experience

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