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Sr Engineer (Support & Operations)

Date Posted: Sep 30, 2026

Job Detail

  • location_on
    Location Vijayawada, Andhra Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026

Job Description

Job Summary

DDI Engineer (DNS, DHCP, IPAM & NTP Operations)

nfoblox Certified DDI Professional (CDDI)\\\\r\\\\n• Microsoft Administrator Certification\\\\r\\\\n• ITIL Foundation\\\\r\\\\n

Key Responsibilities

DNS Operations • Administer internal and external DNS environments. • Create, modify, and remove DNS records. • Manage DNS zones and delegation requests. • Support recursive and authoritative DNS services. • Troubleshoot DNS resolution issues. • Support Route53 and Azure DNS operational activities. [Job Descri...S DHCP NTP | Word] DHCP Operations • Create and maintain DHCP scopes. • Manage reservations and exclusions. • Support DHCP failover services. • Troubleshoot IP allocation issues. • Monitor lease utilization and address consumption. • Support IPAM-related service requests. [Job Descri...S DHCP NTP | Word] IP Address Management (IPAM) • Allocate IPv4 and IPv6 address spaces. • Maintain IP inventory records. • Perform subnet utilization reviews. • Update IPAM databases accurately. • Support network deployment requests requiring IP allocations. [Job Descri...S DHCP NTP | Word] NTP Operations • Monitor NTP server availability. • Validate synchronization status. • Troubleshoot basic time synchronization issues. • Support NTP configuration changes. [Job Descri...S DHCP NTP | Word] Incident Management • Resolve Level-2 incidents and service requests. • Perform initial troubleshooting and diagnostics. • Escalate complex infrastructure issues to L3. • Maintain ticket documentation and technical notes. • Meet SLA targets for incident resolution. [Job Descri...S DHCP NTP | Word] Change Management • Execute approved DDI changes. • Perform DNS record modifications. • Implement DHCP scope changes. • Validate post-change service functionality. • Follow rollback procedures when required. [Job Descri...S DHCP NTP | Word] Monitoring & Event Management Support monitoring platforms including: • Infoblox Reporting & Analytics • SolarWinds • Splunk • LogicMonitor • ThousandEyes • ServiceNow Event Management • iObserve Responsibilities: • Monitor alerts and events. • Perform preliminary event analysis. • Escalate critical alerts. • Support service restoration activities. [Job Descri...S DHCP NTP | Word] Documentation & CMDB • Update DNS and DHCP documentation. • Maintain IPAM accuracy. • Support CMDB updates. • Document implementation and troubleshooting procedures. [Job Descri...S DHCP NTP | Word]

Skill Requirements

DDI Platforms • Infoblox DDI • BlueCat DDI (Basic Operations) • Microsoft DNS • Microsoft DHCP • Cygna labs DNS/DHCP (Preferred) DNS • DNS Fundamentals • Recursive DNS • Authoritative DNS • DNS Delegation • Route53 • Azure DNS DHCP/IPAM • DHCP Scopes • DHCP Relay • IPv4 • IPv6 • IP Address Management NTP • NTP Administration • Windows Time Services Tools • ServiceNow • SolarWinds • Splunk • LogicMonitor • ThousandEyes

Other Requirements

of DNS/DHCP/IPAM support experience. • Experience working in enterprise environments. • Understanding of ITIL Incident and Change Management. • Exposure to cloud DNS services preferred.

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
162 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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