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Sr Administrator (Support & Operations)

Date Posted: Oct 19, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 07, 2026
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Job Description

Job Summary

Job Summary : Technical Operations Factory Retrieval Systems (Rabus) Engineer (L2)

 

Key Responsibilities

Job Responsibilities : Site-Based Retrieval System Operation Ensure centrally-defined processes for Rabus-managed retrieval/call-button systems function correctly at the local site. Test and distribute (remote and local) patches for retrieval-system endpoints (OS and other patches, e.g., from the security organization) after clarification with and approval from the client (local IT-responsible or Product Owner). Test and distribute (remote and local) driver, BIOS, and firmware updates for retrieval-system devices after client clarification/approval. Application & Configuration Management Test and distribute (remote and local) applications (new or updated, e.g., security or factory applications, backup/restore tooling) after client clarification/approval. Test and distribute configuration changes based on service requests after client clarification/approval. Maintain local adaptations (bundles combining base retrieval-system software with local/factory-specific applications), including testing and distribution, after clarification with and approval from local IT-responsible or Adaption Owner stakeholders. Incident & Problem Management Perform incident and problem management for retrieval-system hardware and application issues, following ITIL practices. Coordinate with local factory stakeholders during incidents and changes affecting production-line retrieval systems. Local Solution Development Develop individual local solutions within the retrieval-system environment in close collaboration with ITx and business partners (e.g., \"local adaptations\") after client clarification and approval.

 

Skill Requirements

Skill Requirement : Factory Retrieval Systems Proprietary industrial retrieval/call-button system administration (Rabus or equivalent) Proprietary/embedded OS troubleshooting Local adaptation / bundle patch-and-distribute workflows Factory IT Operations Remote and local patch/driver/firmware/BIOS distribution tooling (BluePC-adjacent) Production-line stakeholder coordination ITIL incident and problem management

 

Other Requirements

Other Requirement : Preferred Skills Manufacturing / factory-floor IT operations experience OT (Operational Technology) environment awareness Experience supporting production-critical / line-down-risk systems German Language (B2) — preferred for local factory-stakeholder coordination, confirm with account team Educational Qualification Bachelor\'s Degree in Computer Science, Information Technology, Industrial Engineering, or equivalent. Preferred Certifications Preferred ITIL Foundation Certification Industrial/embedded systems certification (where available)

 

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
4,246 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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