• Handle escalated accounts and high-value customers with complex issues.
• Lead root cause analysis for recurring payment delays or disputes.
• Collaborate with credit control and legal teams for risk mitigation.
• Drive reduction in DSO (Days Sales Outstanding) and bad debt.
• Conduct periodic reviews of customer payment behavior and trends.
• Mentor junior analysts and support their development.
• Participate in system testing and enhancement projects.
• Present collection performance insights to leadership.
• Handle escalated accounts and high-value customers with complex issues.
• Lead root cause analysis for recurring payment delays or disputes.
• Collaborate with credit control and legal teams for risk mitigation.
• Drive reduction in DSO (Days Sales Outstanding) and bad debt.
• Conduct periodic reviews of customer payment behavior and trends.
• Mentor junior analysts and support their development.
• Participate in system testing and enhancement projects.
• Present collection performance insights to leadership.
• Advanced Problem Solving: Handles escalated and complex collection cases.
• Root Cause Analysis: Identifies and addresses recurring payment delays.
• Mentorship: Supports and trains junior analysts.
• Cross-Functional Collaboration: Works with credit, legal, and sales teams.
• KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes.
• Process Improvement: Recommends enhancements to reduce overdue receivables.
• Presentation Skills: Prepares and shares insights with leadership.
1. B.Com/M.Com/Bba/Mba Qualifications Are Required.
2. Optional But Valuable: Certification In Accounts Payable Or Financial Management
3-4 Years Experience.
Source: HCLTech careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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