Specialist

Job Summary

Introduction

We are looking for a passionate and experienced Workshop Supervisor to join UD Trucks. In this role, you will be part of the Workshop team, creating value through efficient workshop operations, high-quality project delivery, and a safe and rewarding work environment.

We value individuals with strong leadership skills, a proactive mindset, and the ability to motivate teams while maintaining high standards of safety, quality, and productivity.

As a Workshop Supervisor, you will be responsible for overseeing daily workshop activities, ensuring timely vehicle preparation and retro fitment, optimizing resource utilization, and delivering excellent project outcomes. You will work closely with technicians, drivers, testing engineers, and internal FVV team members to ensure operational excellence and continuous improvement and with support of local lead for the escalation of any matters.

We work together with speed, collaboration, and accountability to achieve our business objectives. The Workshop team plays a critical role in ensuring vehicle uptime, workshop efficiency, quality workmanship, and adherence to safety standards while supporting the overall service and business goals of UD Trucks.

Mission

To lead and manage workshop operations efficiently by ensuring safe, high-quality, and timely vehicle maintenance, preparation, testing, and retro fitment activities.

The Workshop Supervisor is responsible for maximizing workshop productivity, optimizing resource utilization, developing team capabilities, and delivering superior project and test Engineer Satisfaction while maintaining compliance with UD Trucks' quality, safety, environmental, and operational standards.

Key Responsibilities

• Allocate work based on employee skills, project priorities, and workload.
• Plan, coordinate, and prioritize testing and workshop activities to ensure timely project completion.
• Ensure adherence to Operational tools and standards, including 5S, HIRA, EMS, ERT, and other applicable safety requirements.
• Ensure all safety aspects are properly addressed in work orders and workshop facilities.
• Supervise and manage the team of test technicians and drivers.
• Monitor and verify work order outputs to ensure compliance with specifications, quality standards, and project plans.
• Identify training and development needs for the test team in alignment with business requirements and plans.
• Represent the Workshop function in relevant cross-functional meetings and activities.
• Support the recruitment and onboarding of new contract employees with the help of local lead.
• Drive all relevant activities to achieve project completion and on-time delivery targets.
• Conduct and manage project performance support in coordination with concerned engineers and stakeholders
• Support, guide, and motivate team members to promote the desired culture, ways of working, continuous improvement, and VPS activities.
• Ensure the safe operation and proper use of workshop equipment.
• Supervise and coordinate preventive maintenance and regular inspection of workshop equipment and facilities.
• Enforce strict adherence to safety guidelines, company standards, and applicable statutory requirements.
• Promote and maintain a safe and healthy workplace.
• Identify, challenge, negotiate, and report changes after contract/signature, where applicable, and ensure fulfilment of project targets with the local lead.
• Ensure all internal administrative and operational processes are completed before the start of business/project activities with the support of local lead.
• Closely monitor and supervise of technicians and drivers to ensure timely completion of project activities.
• Identify opportunities for process improvement and actively contribute to workshop productivity, quality, safety, and efficiency improvements.

Skill Requirements

Competencies & Experience

Educational Qualification

• Diploma/BE. /B.Tech.

Professional Experience

• Minimum 5+ years of experience in Research & Development, Vehicle Testing, Workshop Operations, or a similar supervisory role
• Experience in project management and coordination will be an added advantage
• Experience in handling technicians, drivers, or contract manpower is preferred

Other Requirements