Administer, configure, and maintain SolarWinds platform components (NPM, NCM, NTA, SAM, IPAM).
Monitor network and infrastructure performance to ensure maximum availability and reliability.
Investigate, troubleshoot, and resolve network monitoring alerts and incidents.
Configure dashboards, reports, thresholds, and alerting mechanisms for proactive monitoring.
Perform tool upgrades, patching, backup, and health checks of monitoring platforms.
Coordinate with Network, Security, Server, and Application teams for issue resolution.
Ensure adherence to ITIL processes including Incident, Problem, and Change Management.
Prepare operational reports, RCA documentation, and capacity planning recommendations.
Experience in Network Monitoring, Infrastructure Monitoring, or Tool Administration.
Hands-on experience with SolarWinds administration and configuration.
Strong understanding of SNMP, NetFlow/IPFIX, Syslog, TCP/IP, LAN/WAN, Routing & Switching.
Experience with network troubleshooting and performance analysis.
Knowledge of monitoring tools such as SolarWinds, PRTG, Nagios, Zabbix, LogicMonitor, or similar platforms.
Exposure to ITSM tools such as ServiceNow.
Good understanding of network devices including Routers, Switches, Firewalls, and Wireless Controllers.
Basic scripting knowledge (PowerShell/Python) is an added advantage.
Source: Infosys careers — Read the original posting and apply
This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.
Infosys is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More
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