Software Development Engineer II, Customer Experience Infrastructure (CXI)

If you’re excited about solving deep technical challenges and building innovative software that directly influences how Amazon Now Dark Stores and fulfillment centers are designed and launched from the ground up, this could be a the role for you. You’ll join a team being built from scratch in Bengaluru—offering a rare opportunity to be an early member and help shape how we operate, innovate, and scale.

The Team
Within Amazon Robotics’ Operations Infrastructure Services (OIS) organization, the Customer Experience Infrastructure (CXI) team delivers region-specific, customer-centric solutions focused on cost optimization, operational transparency, process simplification, and lifecycle management. Our mission is to reduce the cost and time required to build and operate the Tech infra in Amazon fulfillment centers, Whole Foods stores, and quick commerce stores.

The Role
Everyone on our team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’re solving problems that will help you develop expertise across multiple domains including: Amazon dark store and fulfillment center supply chain systems, Warehouse management solution, Network infra, End-user equipment, Machine Learning, and Distributed Systems. Your primary focus will be designing and building software services that dramatically reduce the cost and time required to launch Amazon fulfillment centers, Whole Foods and quick commerce stores.

Key job responsibilities
As an SDE, you are responsible for setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing, and operations.
The ideal candidate will have a strong background in software development(both backend and frontend) in Java, Python, react, AWS technologies. He/she will work closely with the business and technical teams to analyze many non-standard and unique business problems and use creative problem solving to build quick Proofs of concept and deliver production grade software.
He/she will be a self-starter, comfortable with ambiguity, able to think big and be creative while paying careful attention to detail and will enjoy working in a fast-paced and dynamic environment.


A day in the life
Our team follows the Agile development methodology. Team members(SDEs/PMT/TPM) participate in daily stand-ups and bi-weekly sprint planning and backlog grooming sessions. You will write code for both user-facing APIs and backend services that need to be fault-tolerant and low-latency. You will participate in design reviews, contribute to technical discussions, and collaborate with other teams within Customer Experience Infra Org on integration solutions. We conduct annual program planning and quarterly prioritization meetings to align tasks with organizational goals. Developers, Program Management (PM) team, and Single-Threaded Owners (STOs) collaborate to define and execute these tasks. Since it’s a new team, we do not have any operational load at present, but in future we will operational maintain what we deliver this year.

Basic qualifications

- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of non-internship professional software development experience
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- 3+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience

Preferred qualifications

- 3+ years of full stack development experience
- Bachelor's degree in computer science or equivalent
- 3+ years of building production software experience

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