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SME - Vmware vSphere & vCenter,VMware vSAN

Date Posted: Sep 30, 2026
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Job Detail

  • location_on
    Location Noida, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 14, 2026
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Job Description

Job Summary

As a Subject Matter Expert in Support and Operations, you will play a crucial role in ensuring the timely resolution of escalations and incidents, adhering to SLA and quality standards. Your expertise in VMware technologies will drive customer satisfaction and operational excellence while fostering effective communication among stakeholders.

Key Responsibilities

1. Analyze And Resolve Escalated Incidents Utilizing Vmware Vsphere And Vcenter To Ensure Compliance With Slas And Maintain High-Quality Standards.
2. Mentor Team Members And Administrators In Vmware Vsan Best Practices, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Enhance Team Knowledge.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Engage In Customer Meetings To Gather Feedback And Understand Issues, Ensuring Positive Customer Experiences And Satisfaction Through Effective Resolution Strategies.
5. Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Generate Reports To Present Performance Insights And Recommendations To Key Business Stakeholders.

Skill Requirements

1. In-Depth Knowledge Of Vmware Vsphere And Vcenter
2. Proficiency In Vmware Vsan And Related Technologies
3. Strong Analytical Skills For Incident Resolution And Performance Analysis
4. Excellent Communication Skills For Stakeholder Engagement And Mentoring
5. Familiarity With Documentation Practices And Sop Development

Other Requirements

1. Vmware Certified Professional (Vcp) Certification Is Preferred.
2. Itil Foundation Certification Is Optional But Valuable

Source: HCLTech careers — Read the original posting and apply

This role is listed by the employer on its own careers site. Kaam Ki Khoj does not process applications for it.

Company Overview

HCLTech
HCLTech · Noida, Uttar Pradesh, India
162 open roles

HCLTech is an employer in the IT/Computers - Software, Software Services sector with operations in India. This is a directory listing maintained by Kaam Ki Khoj so that candidates can find the organisation; it is not an official company page and Kaam... Read More

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